Shift Lead - Landmark
Actively hiring
Posted today
Verified listing
Alexandria, VA
Posted 1 day ago
Market check
Salary context
How this pay compares to similar roles
Similar $190k
$134k
most similar roles pay here
$235k
This listing doesn't post a salary. Most similar roles pay $163,900–$216,131.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
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At a glance
TL;DR
We are seeking a Shift Lead to join our dynamic team at DoorDash in Alexandria, VA. This role involves overseeing daily operations and ensuring exceptional customer service for the Landmark area. As a Shift Lead, you will manage a team of delivery partners, handle customer inquiries, resolve issues promptly, and maintain high operational standards. Ideal candidates should possess strong leadership skills, excellent communication abilities, and experience in customer-facing roles. Familiarity with CRM systems and data analysis tools is beneficial. The position requires adaptability to work flexible hours, including evenings and weekends, to support the growing demands of our delivery service.
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Supervise staff to maintain high service standards and efficiency.
- Address customer concerns and resolve issues promptly on-site.
- Schedule and train team members according to business needs.
- Monitor inventory levels and place orders as necessary.
What we're looking for
- 2 years of experience in a leadership role within retail or food service.
- Proven ability to manage and motivate teams of at least 10 employees.
- Strong customer service skills with a focus on resolving issues promptly.
- Experience in inventory management and cash handling procedures.
- Must be able to work flexible shifts, including weekends and holidays.
- Knowledge of POS systems and basic computer applications required.
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