Shift Lead - Providence
Actively hiring
Posted today
Verified listing
Providence, RI
Posted 1 day ago
Market check
Salary context
How this pay compares to similar roles
Similar $184k
$129k
most similar roles pay here
$234k
This listing doesn't post a salary. Most similar roles pay $156,600–$211,200.
Based on 239 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
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At a glance
TL;DR
As a Shift Lead at DoorDash in Providence, you will join the dynamic operations team to oversee daily shift activities and ensure smooth delivery logistics. Your responsibilities include managing a team of Dashers, coordinating deliveries, addressing customer inquiries, and resolving operational issues promptly. You will work closely with cross-functional teams to enhance efficiency and improve the overall delivery experience. The ideal candidate should have strong leadership skills, excellent communication abilities, and be proficient in using technology for task management. Experience with CRM systems and data analysis tools is beneficial, as you will leverage these technologies to optimize operations and drive performance metrics. This role offers a unique opportunity to contribute to one of the fastest-growing tech companies, focusing on enhancing local delivery services at scale.
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Oversee scheduling, training, and performance evaluations of staff.
- Handle customer complaints and resolve issues promptly.
- Ensure compliance with company policies and safety regulations.
- Monitor inventory levels and coordinate stock replenishment.
What we're looking for
- 2 years of leadership experience in a customer service or retail environment.
- Proven ability to manage and motivate teams of at least 5 employees.
- Strong communication skills for effective team coordination and conflict resolution.
- Experience with scheduling, time management, and performance tracking tools.
- Must be available to work flexible shifts including weekends and holidays.
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