Senior Associate ServiceNow Deployment

PWC

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Chicago, ILRaleigh, NCCharlotte, NCCincinnati, OHCleveland, OH
Salary
$77,000–$202,000 / yr
Posted
37 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $162k
This role $140k
$62k most similar roles pay here $217k

This role pays less than 63% of similar roles. Most pay $133,606–$190,000 — the shaded band above. At the midpoint, this role pays about $140k versus about $162k for comparable roles.

Based on 240 similar postings.

Employer

About PWC

PwC (PricewaterhouseCoopers) is one of the "Big Four" accounting and professional services firms, providing audit, tax, and advisory services to companies, governments, and institutions worldwide. Industry: Professional Services & Accounting

PWC currently has 105 open roles on FindRole.

Listed pay typically runs $99,000–$232,000 across 103 roles with salary data.

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View all roles at PWC

At a glance

TL;DR · Senior Associate ServiceNow Deployment

As a ServiceNow Deployment- Senior Associate, you will join the infrastructure team to design and implement robust, secure IT systems that support business operations. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems while managing and optimizing cloud infrastructure to ensure high availability. Your daily work involves re-engineering IT processes, capabilities, and controls, as well as maturing governance frameworks for on-premise and cloud operations. You will utilize a technical stack including ServiceNow, BMC Helix, Jira Service Management, and major cloud platforms like AWS, Azure, and GCP. Key competencies include ITIL 4, COBIT, and ISO 27001 standards, alongside expertise in DevSecOps transformations, AIOps, and Cloud Financial Management. You will solve complex problems regarding asset management, discovery technologies, and application performance monitoring to ensure seamless service delivery.

What you'll do

  • Monitor, troubleshoot, and implement industry-leading practices for cloud-based systems.
  • Manage and optimize cloud infrastructure and services to ensure high availability for clients.
  • Re-engineer IT processes, capabilities, and controls in efficient ways.
  • Implement and mature governance frameworks for on-premise and cloud operations.
  • Perform IT Financial Management including cost asset management and optimization.
  • Execute DevSecOps transformations and manage cloud discovery technologies like SCCM or Tanium.
  • Manage project delivery from initial scoping through to final conclusion.
  • Develop thought leadership materials to share expertise and build new professional relationships.

What we're looking for

  • A Bachelor's degree is required, while a Master's degree is preferred.
  • Preferred certifications include ITIL 4, COBIT, ISO 27001, ServiceNow, BMC Helix, Flexera, and Jira Service Management.
  • Preferred certification as a FinOps Certified Practitioner or from major cloud providers like AWS, Azure, or GCP.
  • Extensive experience in managing client needs and delivering projects from scoping to conclusion.
  • Expertise in IT Service Management (ITSM) modules, DevSecOps transformations, and Cloud Platforms (AWS, Azure, GCP).
  • Proficiency in technical areas including Observability, AIOps, APM, and cloud discovery technologies like SCCM or Tanium.
  • Experience in IT Asset Management, Cloud Financial Management, and implementing governance frameworks for hybrid environments.
  • Ability to communicate complex information simply and develop thought leadership materials.

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