At PwC, the Senior Associate role in cloud operations involves managing and optimizing cloud infrastructure and services to ensure seamless client operations. This includes monitoring systems for high availability, troubleshooting issues, and implementing industry best practices. The position requires extensive experience with tools like ServiceNow, BMC Helix, Jira Service Management, and proficiency in cloud platforms such as AWS, Azure, and GCP. Key skills include expertise in DevSecOps transformations, IT financial management, and governance frameworks. Candidates should also possess certifications like ITIL 4, COBIT, and ISO 27001, along with a strong background in observability, AIOps, and cloud application performance monitoring. The role demands a high degree of collaboration and communication to integrate diverse technologies effectively and support both on-premise and cloud operations.
Manage and optimize cloud infrastructure and services for high availability.
Monitor and troubleshoot cloud-based systems using industry best practices.
Implement governance frameworks supporting operations both on-premise and in the cloud.
Develop and re-engineer IT processes, capabilities, and controls efficiently.
Integrate discovery technologies with ServiceNow or similar tools effectively.
Communicate complex technical information to clients and team members clearly.
What we're looking for
Bachelor’s degree required
Master’s degree preferred
ITIL 4, COBIT, ISO 27001 certifications preferred
Extensive experience in cloud platforms (AWS, Azure, GCP)
Expertise in DevSecOps transformations and IT Service Management tools
Proven ability to manage complex client projects from scoping to conclusion
Strong communication skills for simplifying complex information
Market check
Salary context
This
$77,000–$202,000
range sits above
28%
of similar postings on FindRole.
Peer median band
$120,650–$202,000
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$139,100–$203,200
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About PWC
PwC (PricewaterhouseCoopers) is one of the "Big Four" accounting and professional services firms, providing audit, tax, and advisory services to companies, governments, and institutions worldwide. Industry: Professional Services & Accounting
PWC currently has
51 open roles
on FindRole.
Listed pay typically runs
$99,000–$232,000
across 51 roles with salary data.