ServiceNow Consultant

IBM

Confirmed live 2 days ago High trust

Remote

Quick summary

Work type: Remote
Location: Remote
Posted: 27 days ago
Freshness: Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $166k

$105k most similar roles pay here $212k

This listing doesn't post a salary. Most similar roles pay $136,150–$195,050.

Based on 240 similar postings.

Employer

About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

IBM currently has 506 open roles on FindRole.

Listed pay typically runs $174,632–$197,165 across 5 roles with salary data.

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At a glance

TL;DR · ServiceNow Consultant

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As a ServiceNow Consultant within IBM Consulting, you will serve as an Application Consultant focused on providing configuration and maintenance support for software product implementations. You will lead your team in developing comprehensive ServiceNow strategies based on value versus effort while preparing cost-benefit models and performing effort estimations to inform solution design. Your daily work involves negotiating with clients to tailor solutions to specific budget guidelines and ensuring project adherence to timelines. To succeed, you must possess deep expertise in ServiceNow modules, ITIL processes, and service management. The role requires technical proficiency in web technologies including XML, HTML, Web Services, LDAP, VPN, and SSL. You will solve complex business problems by aligning technical configurations with organizational objectives to deliver high-quality solutions within the scope of enterprise service management.

Skills

ServiceNow ITIL XML HTML Web Services LDAP VPN SSL Cost-Benefit Analysis Solution Design Hybrid Cloud AI

What you'll do

Provide configuration and maintenance support for ServiceNow software product implementations.
Develop a ServiceNow strategy based on value versus effort to align with business objectives.
Contribute to solution design by providing accurate effort estimations and cost modeling.
Prepare cost-benefit models to inform client decision-making processes.
Negotiate with clients to tailor solutions according to specific budget guidelines.
Ensure all project implementations adhere to established timelines and quality standards.
Utilize web technologies such as XML, HTML, and Web Services for technical configurations.
Apply ITIL process knowledge to develop and implement effective service management strategies.

What we're looking for

Proven experience with specific ServiceNow modules including configuration and maintenance support.
In-depth understanding of service management and ITIL processes.
Experience with web technologies such as XML, HTML, and Web Services.
Ability to contribute to solution design through effort estimation, costing, and cost-benefit models.
Experience leading teams in developing and implementing strategic plans aligned with business objectives.
Experience with technical components like LDAP, VPN, and SSL (preferred).
Expertise in ITIL processes to develop effective ServiceNow strategies (preferred).
Bachelor's Degree.

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