ServiceNow Administrator

Focus Financial Partners

Hybrid

Quick summary

Work type
Hybrid
Location
St. Louis, MO
Salary
$100,000–$120,000 / yr
Posted
today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $154k
This role $110k
$90k most similar roles pay here $197k

This role pays less than 85% of similar roles. Most pay $126,712–$181,343 — the shaded band above. At the midpoint, this role pays about $110k versus about $154k for comparable roles.

Based on 240 similar postings.

Employer

About Focus Financial Partners

Focus Financial Partners is a leading partnership of independent, fiduciary wealth management firms, providing financial advisory, investment management, and related services to individuals, families, and institutions.

Focus Financial Partners currently has 7 open roles on FindRole.

Listed pay typically runs $135,000–$160,000 across 7 roles with salary data.

Most-posted roles

View all roles at Focus Financial Partners

At a glance

TL;DR · ServiceNow Administrator

Focus is seeking a Senior ServiceNow Administrator to serve as the primary technical lead during a period of transition in their regulated financial services environment. This role involves performing comprehensive health checks, stabilizing the platform, and managing day-to-day administration tasks such as user management and security configurations. The administrator will also handle complex troubleshooting, upgrades, and integrations with enterprise systems like Microsoft Intune and Azure. Key responsibilities include maintaining core ServiceNow modules, ensuring CMDB integrity through reconciliation rules, and defining current-state and target-state architecture while adhering to ITIL v4 standards. Required qualifications include a ServiceNow Certified System Administrator (CSA) certification, 5+ years of enterprise administration experience, and proficiency in JavaScript, HTML, CSS, and ServiceNow configuration tools. The role demands strong analytical skills, excellent communication abilities, and the capacity to collaborate effectively across technical and business teams within an Agile framework.

What you'll do

  • Manage day-to-day ServiceNow administration, including users, groups, roles, and security.
  • Perform comprehensive environment health checks to understand existing configurations and customizations.
  • Troubleshoot and resolve complex platform and integration issues.
  • Develop and maintain integrations with enterprise systems such as Microsoft Intune and Azure.
  • Identify performance bottlenecks and implement remediation strategies for the ServiceNow platform.

What we're looking for

  • 5+ years of enterprise ServiceNow administration experience
  • Certified ServiceNow System Administrator (CSA) required; CAD or CIS certifications preferred
  • Strong understanding of ITSM processes and CMDB best practices
  • Experience with ServiceNow integrations, REST/SOAP APIs, and MID Servers
  • Proficiency in JavaScript, HTML, CSS, and ServiceNow configuration tools
  • Ability to document architecture, data models, and technical designs

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