Senior Technical Writer

Highnote

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
San Francisco, CA
Salary
$150,000–$200,000 / yr
Posted
29 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $168k
This role $175k
$109k most similar roles pay here $225k

This role pays more than 50% of similar roles. Most pay $149,500–$187,500 — the shaded band above. At the midpoint, this role pays about $175k versus about $168k for comparable roles.

Based on 240 similar postings.

Employer

About Highnote

Highnote is a modern card platform providing embedded card issuing and program management solutions to fintechs, banks, and brands looking to launch differentiated card products. Industry: Financial Technology & Card Issuing

Highnote currently has 2 open roles on FindRole.

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At a glance

TL;DR · Senior Technical Writer

As a Senior Technical Writer, you will join the Developer Experience team to own and evolve developer documentation for card issuing, acquiring, and money movement. You will be responsible for creating API reference materials, developer guides, and tutorials while establishing the voice, tone, and style standards for all technical content. Your daily work involves collaborating with engineers and product managers to build scalable documentation structures and developing AI-backed workflows to automate drafting and review processes. The role requires expertise in docs-as-code practices using Markdown or MDX within a git-versioned static site generator. You must be proficient in GraphQL, REST, and OpenAPI while possessing the ability to write valid requests against API schemas. Preferred skills include scripting in TypeScript, JavaScript, or Python, alongside experience in fintech or payment systems.

What you'll do

  • Own the creation and maintenance of API reference materials, developer guides, and tutorials.
  • Establish and enforce consistent voice, tone, and style standards across all documentation platforms.
  • Build and refine AI workflows to automate the drafting, reviewing, and updating of technical content.
  • Design scalable documentation structures that accommodate rapid product growth.
  • Develop metrics to measure documentation quality and guide future improvements.
  • Translate complex card issuing, acquiring, and money movement concepts into accurate technical content.
  • Manage documentation as code using Markdown/MDX within a Git-based CI workflow.
  • Write valid requests against GraphQL schemas to ensure technical accuracy for developers.

What we're looking for

  • 5+ years of experience in technical documentation and software as a writer, docs engineer, or engineer who owned a documentation system.
  • Experience with "Docs-as-code" workflows using Markdown or MDX in a static site generator versioned in git.
  • Ability to work like an engineer using branches, pull requests, and CI.
  • Hands-on experience building and maintaining AI-backed documentation tooling for generation, review, or drift checks.
  • Ability to read API schemas and write valid requests against them, specifically with GraphQL and REST/OpenAPI.
  • Strong writing skills tailored specifically for a developer audience.
  • Experience in fintech, payments, or card-issuing is preferred.
  • Proficiency in scripting with TypeScript, JavaScript, or Python is preferred.

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