Senior Program Manager, Disaster Recovery

Twilio

Confirmed live 2 days ago High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$116,960–$146,200 / yr
Posted
59 days ago
Freshness
Confirmed live 2 days ago
Closes
Jan 10, 2027

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $196k
This role $132k
$103k most similar roles pay here $245k

This role pays less than 95% of similar roles. Most pay $169,925–$221,175 — the shaded band above. At the midpoint, this role pays about $132k versus about $196k for comparable roles.

Based on 240 similar postings.

Employer

About Twilio

Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.

Twilio currently has 36 open roles on FindRole.

Listed pay typically runs $155,520–$194,400 across 33 roles with salary data.

Most-posted roles

View all roles at Twilio

At a glance

TL;DR · Senior Program Manager, Disaster Recovery

As a Senior Program Manager, Disaster Recovery, you will lead the enterprise disaster recovery management program to ensure product and IT systems remain resilient and recover quickly from any cause. You will manage the annual plan development for critical systems, integrate vulnerabilities into risk frameworks, and author compliance metrics for internal and external audits. Your daily work involves partnering across the organization to execute unified Gamedays, auditing technical execution against RTO and RPO targets, and converting complex playbooks into runnable procedures. You will also audit third-party SaaS vendors to eliminate single points of failure. The role requires an active Certified Business Continuity Professional designation and expertise in AWS console operations, containerization ecosystems, database synchronization architectures, and centralized configuration directories. You must be able to translate technical risks into actionable metrics for senior leadership during live outages.

What does a Program Manager earn?

Median $172750 from 93 postings across 23 companies.

See salary data

What you'll do

  • Manage the lifecycle of annual plan development and executive sign-off for critical product and non-product systems.
  • Integrate disaster recovery vulnerabilities and audit findings into risk frameworks to quantify and reduce operational risks.
  • Author program updates, compliance metrics, and formal responses to internal and external audit findings.
  • Coordinate unified Gamedays and quarterly technical tests to ensure critical applications fail over predictably.
  • Audit technical execution against strict Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
  • Convert static continuity playbooks into runnable procedures to optimize recovery coordination.
  • Audit third-party SaaS vendor disaster recovery plans to eliminate downstream single points of failure.
  • Serve as the technical authority during live disruptions to synchronize activities with tactical response teams.

What we're looking for

  • Active Certified Business Continuity Professional (CBCP) designation is required.
  • Experience with cloud infrastructure platforms, containerization ecosystems, database synchronization, and centralized configuration directories.
  • Proven experience leading technical response or recovery workflows during high-severity live outages.
  • Exceptional verbal and written communication skills to translate technical risks into actionable metrics for leadership.
  • 7+ years of dedicated technical Disaster Recovery program management experience in a scalable, cloud-native enterprise environment.

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