Senior Manager, Product Manager, Bank Fraud Servicing

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
New York, NYMcLean, VA
Salary
$200,700–$229,100 / yr
Employment
Full-time
Posted
41 days ago
Freshness
Confirmed live yesterday
Nearby
99+ roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $197k
This role $215k
$163k most similar roles pay here $236k

This role pays more than 72% of similar roles. Most pay $176,450–$216,625 — the shaded band above. At the midpoint, this role pays about $215k versus about $197k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 1743 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 947 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

At a glance

TL;DR · Senior Manager, Product Manager, Bank Fraud Servicing

Role Posting Log in to save

As Senior Manager, Product Manager - Bank Fraud Servicing, you will join the Bank’s Fraud Prevention & Investigations team to lead product strategy at the intersection of customer trust and operational risk. You will take full ownership of modernizing legacy fraud ecosystems by transforming complex, manual workflows into a high-velocity servicing engine. Your daily work involves driving zero-touch automation for backoffice tasks and implementing agentic AI guidance to reduce cognitive load for frontline associates. You will replace fragmented vendor tools with cohesive, API-first capabilities to empower experts to focus on high-judgment decisions. The role requires expertise in human-centered design, business focus, technology-driven solutions, integrated problem solving, and transformational leadership. This position addresses the critical challenge of protecting customers during high-anxiety moments while reducing operational expenses and fraud exposure across millions of banking relationships through advanced automation and intelligent systems.

What does a Product Manager earn in New York?

Median $195400 from 213 postings across 42 companies.

See salary data

Skills

Agentic AI API Backoffice Automation Information Systems Operations Research Statistics Economics

What you'll do

  • Lead product strategy for fraud prevention and investigation workflows to improve customer trust and operational risk management.
  • Modernize legacy fraud ecosystems by transforming manual processes into automated, high-velocity servicing engines.
  • Drive zero-touch automation for routine backoffice tasks to eliminate manual handoffs and reduce operational expenses.
  • Implement agentic AI guidance to provide real-time support for frontline associates and reduce cognitive load.
  • Replace fragmented vendor tools with cohesive, API-first capabilities to streamline internal systems.
  • Enable human-in-the-loop experts to focus on high-judgment decisions by automating low-complexity tasks.
  • Solve complex problems while mitigating product risks through integrated problem solving and technical innovation.

What we're looking for

  • Must have a Bachelor's or Master's degree in a quantitative field, Business, Marketing, or a related field.
  • Alternatively, must have a Bachelor's degree in any field and 4 years of Product Management experience.
  • Experience translating business strategy and analysis into consumer-facing digital products (preferred).

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