Senior Manager of Software Engineering, Sales Copilot

JPMorgan Chase

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Quick summary

Work type
On-site
Location
Jersey City, NJ
Employment
Full-time
Posted
3 days ago
Freshness
Confirmed live today

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Salary context

How this pay compares to similar roles

Similar $188k
$118k most similar roles pay here $247k

This listing doesn't post a salary. Most similar roles pay $162,248–$213,275.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1164 open roles on FindRole.

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At a glance

TL;DR · Senior Manager of Software Engineering, Sales Copilot

As a Senior Manager of Software Engineering - Sales Copilot within the Commercial and Investment bank Digital & Platform Services, Data Analytics team, you will provide technical coaching, oversight, and strategic direction for multiple engineering teams. You will be responsible for designing, productionizing, and operating LLM-powered agents on the NEO platform across a federated portfolio. Your daily work involves building robust retrieval systems using Graph RAG, designing agent memory, managing organizational context, and composing multi-agent workflows via MCP servers. You will utilize Python, Kubernetes, Amazon EKS, SQL, NoSQL stores like OpenSearch or Redis, and cloud platforms including AWS and Azure. The role focuses on solving complex technical challenges in the financial and payments domain by building production-grade AI agents that integrate tools from Bitbucket, Confluence, Databricks, and Snowflake while ensuring high security and observability.

What does a Software Engineering Manager earn?

Median $223715 from 113 postings across 35 companies.

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What you'll do

  • Provide technical coaching and oversight for a team of entry-level to mid-level software engineers.
  • Design, productionize, and operate LLM-powered agents on the NEO platform across the federated portfolio.
  • Build robust retrieval systems using Graph RAG, vector search, and advanced grounding strategies.
  • Design agent memory architectures including episodic and semantic memory with custom recall and decay policies.
  • Manage organizational context to ensure agents only reason over authorized data and information.
  • Compose multi-agent workflows and integrate tools via MCP servers for platforms like Databricks and Snowflake.
  • Develop and execute comprehensive evaluation suites, including LLM-as-judge and safety gating before release.
  • Deploy and manage cloud-based solutions on AWS or Azure following strict security and observability practices.

What we're looking for

  • Formal training or certification in software engineering concepts and 5+ years of applied experience.
  • At least 2 years of experience leading technologists to manage and solve complex technical items.
  • Hands-on experience building LLM-powered or agentic applications in production, including tracing, evaluations, and guardrails.
  • Advanced programming skills in Python with deep knowledge of data structures, algorithms, machine learning, and information retrieval.
  • Proficiency with Kubernetes, Amazon EKS, micro-VM isolation, and designing defense-in-depth security architectures.
  • Practical RAG experience with vector stores and expert knowledge of at least one cloud provider (AWS or Azure).
  • Knowledge of data management, data model design, and real-time processing using SQL and NoSQL stores.
  • MS in Computer Science, Statistics, Mathematics, Machine Learning, or related field (preferred); experience with Graph RAG, Go/Rust, or financial domain expertise (preferred).

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