Support Engineer, Amazon Leo Enterprise Customer Support
Amazon Inc
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How this pay compares to similar roles
This role pays more than 77% of similar roles. Most pay $152,000–$181,737 — the shaded band above. At the midpoint, this role pays about $186k versus about $167k for comparable roles.
Based on 240 similar postings.
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Amazon Inc. is the world''s largest e-commerce and cloud computing company, operating the Amazon marketplace, AWS cloud platform, Prime subscription services, Alexa voice AI, and logistics infrastructure. Industry: E-Commerce & Cloud Computing
Amazon Inc currently has 335 open roles on FindRole.
Listed pay typically runs $143,700–$194,400 across 317 roles with salary data.
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At a glance
As a Senior Manager in Amazon's Leo Network Operations Center, you will lead the development and day-to-day operation of a critical 24/7 NOC supporting satellite network services. This role involves managing a geographically distributed team across the US and UK to develop robust monitoring systems and incident response protocols, ensuring continuous network health through automation and real-time alarm systems. You will define strategic business plans, oversee cross-functional collaboration with engineering teams, and establish performance metrics for operational excellence. Key skills include experience in large-scale network management, technical leadership, and familiarity with tools like TCP/IP, DNS, and observability platforms such as Grafana and Prometheus. This role demands expertise in satellite communications and mission-critical infrastructure operations to drive the NOC's growth and reliability.
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