Senior Manager ACAS/Commercial Benefits Testing

What you'll do

• Define and drive the quality engineering strategy for ACAS benefits testing aligned with enterprise standards.
• Champion shift-left quality practices by validating requirements, benefit configurations, and adjudication logic early.
• Lead the adoption and expansion of automation-first testing for benefits and claims adjudication scenarios.
• Design risk-based testing models focused on high-impact benefit configurations and financial risk.
• Establish and monitor quality KPIs including defect leakage, automation coverage, and rework reduction.
• Analyze defect trends to identify systemic issues and inform upstream process or design improvements.
• Provide early quality and risk insights to influence design and configuration decisions across cross-functional teams.
• Communicate quality risks, trends, and recommendations clearly to senior stakeholders.

What we're looking for

• 7+ years of experience in healthcare technology or operations with deep exposure to claims adjudication and benefits configuration.
• 5+ years in quality engineering, testing leadership, or QA management roles.
• Strong experience with claims adjudication systems and benefits testing.
• Proven ability to design risk-based and scenario-driven testing strategies.
• Experience leading teams and influencing quality outcomes across cross-functional stakeholders.
• Strong analytical, problem-solving, and decision-making skills.
• Experience in commercial health benefits and claims processing (preferred).
• Bachelor’s degree required or equivalent relevant work experience.