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$117,405–$176,143.
Based on 240 similar postings.
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About Intapp
Intapp is a cloud software company providing industry-specific solutions for professional and financial services firms, including practice management, risk and compliance, and deal management platforms. Industry: Enterprise Software & Professional Services Technology
The Senior IT Support Technician serves as the technical anchor of the IT Services team, providing advanced troubleshooting and mentoring junior technicians. This role owns the onsite service experience, acting as a primary escalation point for complex hardware, software, and network issues across Windows, macOS, and mobile platforms. Key responsibilities include managing endpoint compliance, designing policies for Microsoft 365, Intune, Jamf, and Cato SASE, and leading projects like hardware refreshes and AI automation rollouts. The position requires deep technical skills in PowerShell, Bash, and AI tools like Copilot and Claude. You will manage the lifecycle of the mobile device fleet and Zoom Rooms while ensuring security baselines are met. This role solves critical business problems by maintaining reliable infrastructure and supporting complex software environments.