Senior Engineering Program Manager, Lead, Service Special Projects

What you'll do

• Own the end-to-end program management for large-scale initiatives spanning client software, backend services, and applied machine learning.
• Create and maintain the plan of record, including roadmaps, milestones, dependencies, risks, and executive-level narratives.
• Establish and lead the operating cadence to keep multiple cross-functional teams aligned on expectations and deadlines.
• Review engineering design documents and translate complex technical discussions into concise summaries for leadership.
• Identify program drift early and drive corrective actions with senior technical stakeholders.
• Mentor junior Engineering Program Managers and standardize progress tracking and communication practices.
• Manage the lifecycle of AI/ML capabilities from research prototypes through production hardening and launch.
• Influence and align teams across engineering, research, design, and business functions without direct authority.

What we're looking for

• 15+ years of experience developing program plans and managing complex, cross-functional engineering programs in a technical product environment.
• 3+ years of experience in a lead or principal-level capacity.
• 5+ years of experience leading AI-first programs end to end.
• Demonstrated experience running programs spanning multiple engineering disciplines including client, services, data, applied ML, platform, and tooling.
• Ability to read engineering design documents, follow architectural discussions, and independently reason about trade-offs, dependencies, and risk.
• Working literacy with the modern AI stack, including model training, evaluation lifecycles, data pipelines, and latency/cost trade-offs.
• Exceptional written and verbal communication skills with a track record of writing crisp executive updates and technical narratives.
• BS in Computer Science, Engineering, or a related technical field, or equivalent experience (advanced degree preferred).