Senior Engineering Manager, Servicing

Upstart

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$195,300–$270,400 / yr
Posted
55 days ago
Freshness
Confirmed live yesterday
Closes
Dec 8, 2026

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $204k
This role $233k
$131k most similar roles pay here $285k

This role pays more than 70% of similar roles. Most pay $154,775–$252,250 — the shaded band above. At the midpoint, this role pays about $233k versus about $204k for comparable roles.

Based on 240 similar postings.

Employer

About Upstart

Upstart is an AI lending platform that partners with banks and credit unions to expand access to affordable credit using non-traditional variables.

Upstart currently has 73 open roles on FindRole.

Listed pay typically runs $166,900–$230,450 across 72 roles with salary data.

Most-posted roles

View all roles at Upstart

At a glance

TL;DR · Senior Engineering Manager, Servicing

Senior Engineering Manager, Servicing will lead a team of over ten engineers within the Get Back On Track group to support borrowers who fall behind on repayments. This role involves managing the design, development, and implementation of cross-functional projects while ensuring the reliability, performance, and scalability of customer-facing products. The manager will partner with Product, Risk, Operations, and Machine Learning teams to translate business needs into resilient technical solutions. Key responsibilities include coaching engineers, overseeing project timelines, and maintaining compliance in a regulated environment. The ideal candidate possesses expertise in workflow automation, data integrations, and event-driven architectures. This role addresses the complex problem of debt management by building tools that simplify repayment processes for borrowers and lenders while ensuring high-quality software engineering practices are maintained across all production systems.

What does a Engineering Manager earn in Remote?

Median $235250 from 43 postings across 20 companies.

See salary data

What you'll do

  • Lead, coach, and develop a high-performing team of over 10 engineers.
  • Translate business requirements from Product, Risk, and ML teams into scalable technical solutions.
  • Oversee the design and implementation of cross-functional projects to drive business outcomes.
  • Ensure the reliability, performance, and scalability of customer-facing products using engineering best practices.
  • Collaborate with infrastructure teams to align project goals with broader company architecture.
  • Manage project timelines and resources to ensure high-quality product delivery on schedule.
  • Implement frameworks to ensure efficient project execution and continuous delivery.
  • Communicate project status, risks, and opportunities effectively to internal and external stakeholders.

What we're looking for

  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent).
  • At least 10 years of professional experience.
  • At least 5 years of direct people management experience.
  • Proven success leading and scaling high-performing engineering teams.
  • Experience with workflow automation, data integrations, and event-driven architectures.
  • Demonstrated ability to partner with Product and ML teams to deploy models at scale.
  • Exceptional communication skills to influence both technical and non-technical audiences.
  • Preferred experience in fintech, credit servicing, or regulated environments with complex compliance requirements.

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