Senior Engineering Manager, Borrower Experience

Upstart

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Canada
Salary
$195,300–$270,400 / yr
Posted
4 days ago
Freshness
Confirmed live yesterday
Closes
Feb 1, 2027

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $212k
This role $233k
$154k $283k
below market most similar roles pay here above market

This role pays more than 64% of similar roles. Most pay $174,281–$250,437 — the blue band above. At the midpoint, this role pays about $233k versus about $212k for comparable roles.

Based on 240 similar postings.

Employer

About Upstart

Upstart is an AI lending platform that partners with banks and credit unions to expand access to affordable credit using non-traditional variables.

Upstart currently has 49 open roles on FindRole.

Listed pay typically runs $166,900–$230,900 across 48 roles with salary data.

Most-posted roles

View all roles at Upstart

At a glance

TL;DR · Senior Engineering Manager, Borrower Experience

The Senior Engineering Manager, Borrower Experience joins the Servicing team to lead a group of fullstack engineers in building borrower-facing web and mobile experiences. You will own technical execution across the entire stack, connecting intuitive user interfaces with reliable backend services, APIs, and integrations. Key responsibilities include shaping technical strategy, guiding architectural decisions for modernization, and delivering products like the Funded Borrower Dashboard and Sierra, an AI-powered support agent. You must demonstrate deep technical expertise in frontend architecture, distributed systems, and system design while navigating a regulated fintech domain. The role requires balancing product delivery with system reliability and observability to simplify complex lending needs. You will collaborate with Product, Design, and Compliance teams to ensure high-quality, scalable, and accessible servicing experiences for borrowers.

What does a Engineering Manager earn in Remote?

Median $239400 from 40 postings across 20 companies.

See salary data

What you'll do

  • Lead, coach, and grow a team of fullstack engineers to deliver borrower-facing web and mobile experiences.
  • Own technical execution across the full stack, including user interfaces, backend services, APIs, and servicing systems.
  • Partner with Product and Design teams to improve the Funded Borrower Dashboard and AI-powered support experiences.
  • Define and execute a multi-quarter technical strategy to advance borrower experience and servicing priorities.
  • Guide architectural decisions to improve system reliability, observability, maintainability, and development speed.
  • Translate complex borrower needs and regulatory requirements into clear, accessible product experiences.
  • Build a team culture focused on ownership, product quality, experimentation, and operational excellence.

What we're looking for

  • 10–15 years of software engineering experience.
  • 4–7 years of experience in engineering management.
  • Experience leading fullstack engineering teams that build and operate customer-facing products.
  • Strong technical depth in frontend architecture, backend services, APIs, distributed systems, and system design.
  • Proven experience leading teams in regulated domains such as fintech, payments, or lending.
  • Demonstrated ability to partner with Product and Design to deliver intuitive user experiences and measurable business outcomes.
  • Proven track record of hiring, coaching, and developing high-performing engineers.
  • Excellent communication and cross-functional collaboration skills to explain technical decisions and trade-offs.

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