Senior Engineering Manager, Agent Experience

Robinhood

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Menlo Park, CA
Salary
$264,000–$310,000 / yr
Posted
39 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $198k
This role $287k
$128k $329k
below market most similar roles pay here above market

This role pays more than 89% of similar roles. Most pay $160,000–$235,750 — the blue band above. At the midpoint, this role pays about $287k versus about $198k for comparable roles.

Based on 240 similar postings.

Employer

About Robinhood

Robinhood is a financial technology company offering commission-free stock, ETF, options, and cryptocurrency trading through its mobile app, aimed at democratizing access to financial markets. Industry: Financial Technology & Investment App

Robinhood currently has 53 open roles on FindRole.

Listed pay typically runs $196,000–$230,000 across 46 roles with salary data.

Most-posted roles

View all roles at Robinhood

At a glance

TL;DR · Senior Engineering Manager, Agent Experience

The Senior Engineering Manager - Agent Experience joins the Customer Experience Engineering team to lead a high-performing group of fifteen engineers. This leader oversees the engineering execution for Concierge, a zero-to-one private wealth product for high-net-worth customers. Daily responsibilities include managing hiring, performance, and career development while partnering with product managers and data scientists to define and execute the product roadmap. The role involves driving the delivery of complex, AI-powered financial planning tools and maintaining service reliability standards for consumer-grade systems. Key technical competencies include experience with iOS, Android, web, backend, and LLM/AI systems. The position requires navigating ambiguity to build premium features natively within the app, ensuring technical excellence and proactive quality measures for high-risk, customer-facing financial products in a fast-moving environment.

What does a Engineering Manager earn in California?

Median $281300 from 82 postings across 23 companies.

See salary data

What you'll do

  • Lead and develop a high-performing engineering team of approximately 15 across full-stack and AI specializations.
  • Partner with product managers and data scientists to define and execute the Concierge product roadmap.
  • Drive the delivery of complex, zero-to-one product features including AI-powered financial planning tools.
  • Represent the engineering team in executive-level discussions to communicate progress, risks, and technical tradeoffs.
  • Establish proactive quality measures, reliability standards, and engineering best practices for high-risk customer products.
  • Manage hiring, performance reviews, and career development for all engineers within the team.
  • Navigate ambiguity and shifting priorities to maintain team focus and momentum during rapid product changes.

What we're looking for

  • 8+ years of software engineering experience.
  • 3+ years in an engineering management role leading teams of 10 or more.
  • Demonstrated track record leading user-facing product development in consumer fintech, wealth management, or high-stakes customer experience.
  • Experience building or scaling zero-to-one products while navigating high ambiguity and frequent direction changes.
  • Strong cross-functional partnership skills to define roadmaps and translate business goals into engineering plans.
  • Proven ability to build and maintain service reliability standards and proactive quality practices on consumer-grade systems.
  • Familiarity with LLM/AI systems or experience working alongside teams building AI-powered features.
  • Experience in regulated financial products or familiarity with wealth management offerings (preferred).

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