Senior Data Center Technician

Microsoft

Quick summary

Work type: On-site
Location: Cheyenne, WY
Posted: 2 days ago
Closes: Nov 28, 2026
Nearby: 4 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $175k

$114k most similar roles pay here $222k

This listing doesn't post a salary. Most similar roles pay $137,950–$211,593.

Based on 240 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 571 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 522 roles with salary data.

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At a glance

TL;DR · Senior Data Center Technician

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As a Microsoft Senior Data Center Technician (DCT), you will join a dynamic team responsible for maintaining the operational integrity of critical IT infrastructure. Your daily tasks include expertly preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning data center equipment while ensuring seamless interactions between network, server, and storage systems. You will mentor less experienced technicians, provide guidance on process changes, and ensure compliance with safety and security protocols through regular training and adherence to EHS standards. Utilizing advanced diagnostic skills, you will swiftly resolve technical issues to minimize customer impact, conduct quality control assessments, and collaborate across shifts to maintain a positive work environment. This role requires proficiency in data center operations, strong communication skills, and the ability to travel up to 25% for various assignments.

Skills

Microsoft Datacenter Operations Network Equipment Server Equipment Storage Equipment Cabling Infrastructure IT Datacenter Technology Process Change Notifications (PCNs) Key Performance Indicators (KPIs) Environmental & Health Safety (EHS) Task Hazard Analysis (THAs) Personal Protective Equipment (PPE) Security Procedures Physical Security Access Break Fix Deployment Simple Change Decommission IT Critical Environment Cross-functional Data Center Processes

What you'll do

Demonstrates expertise in preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning IT datacenter equipment.
Provides guidance on standard processes and procedures for network and server equipment interactions.
Completes assigned tickets efficiently and meets Key Performance Indicators (KPIs) independently.
Assists less experienced technicians with complex tasks and escalates challenging issues as needed.
Conducts daily safety briefings, ensures compliance with EHS training, and uses appropriate PPE for tasks.
Applies advanced diagnostics to quickly identify and resolve technical issues in network, storage, or server equipment.

What we're looking for

Demonstrates expertise in data center technology installation, diagnostics, troubleshooting, replacement, and decommissioning.
Provides guidance on standard processes and procedures for network and server equipment interactions.
Completes assigned tickets efficiently and mentors less experienced technicians.
Conducts daily safety briefings and ensures compliance with EHS training and PPE use.
Supports cross-functional Data Center processes and internal/external stakeholder partnerships.
Applies advanced diagnostics to quickly resolve technical issues with minimal disruption.

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