Senior Data Center Hardware Support Specialist

What you'll do

• Install, rack, stack, cable, and physically configure enterprise servers and infrastructure equipment.
• Perform hands-on hardware troubleshooting and break/fix support for servers, storage, and networking devices.
• Replace critical server components including hard drives, memory, processors, and power supplies.
• Install, route, label, and manage network and infrastructure cabling.
• Decommission and remove servers and related equipment as part of infrastructure lifecycle activities.
• Escort third-party vendors during hardware maintenance and ensure compliance with facility procedures.
• Document all work activities using ServiceNow and other operational systems.
• Receive and coordinate equipment deliveries within the data center facility.

What we're looking for

• Experience working in a data center, server room, infrastructure operations, or a comparable hardware-focused environment.
• Hands-on experience installing, deploying, and decommissioning enterprise servers or infrastructure equipment.
• Experience with hardware troubleshooting and break/fix support.
• Experience with network or structured cabling.
• Experience supporting enterprise infrastructure such as servers, storage devices, routers, or switches.
• Ability to perform physical work involving the installation, movement, removal, and maintenance of equipment.
• Ability to work fully onsite in Olathe, Kansas on an overnight schedule of 6:00 p.m. to 6:00 a.m.
• CompTIA A+, Server+, Network+, or a comparable infrastructure certification (preferred).