Senior AI Product Manager

Motorola Solutions

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Schaumburg, ILChicago, ILAllen, TX
Salary
$120,000–$140,000 / yr
Posted
60 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $202k
This role $130k
$106k most similar roles pay here $248k

This role pays less than 94% of similar roles. Most pay $176,437–$228,462 — the shaded band above. At the midpoint, this role pays about $130k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 135 open roles on FindRole.

Listed pay typically runs $106,500–$140,000 across 117 roles with salary data.

Most-posted roles

View all roles at Motorola Solutions

At a glance

TL;DR · Senior AI Product Manager

As a Senior AI Product Manager within the Design and Tools organization, you will lead the Artificial Intelligence & Automation value stream to improve agent efficiency and enhance customer self-service. You will own the end-to-end strategy, roadmap, and execution of the AI value stream by collaborating with business operations to translate user requirements into proactive solutions. Your daily work involves leading data scientists to build custom predictive and prescriptive machine learning models that automate workflows and provide cognitive shortcuts for agents and partners. You will utilize technologies including Generative and Conversational AI, Natural Language Processing, and Cloud Computing across AWS, Google Cloud, or Azure. Additionally, you will manage integrations with Salesforce and ServiceNow to optimize the support workflow ecosystem within the customer care domain, focusing on solving technical support challenges through advanced automation capabilities and data-driven product improvements.

What you'll do

  • Develop the overarching strategy, vision, and roadmap for all AI projects to achieve business objectives.
  • Translate user requirements into proactive solutions that automate workflows and optimize support efficiencies.
  • Lead data scientists in building custom predictive and prescriptive machine learning models.
  • Identify and prioritize AI use cases within the customer care domain to improve agent performance.
  • Manage the design, architecture, and execution of AI projects in partnership with Salesforce and ServiceNow teams.
  • Create project charters and statements of work to secure stakeholder buy-in for new initiatives.
  • Track key product metrics and analyze user behavior to measure solution ROI and inform improvements.
  • Communicate the value of delivered solutions and manage product launches for leadership.

What we're looking for

  • Bachelor's degree in Computer Science or an IT-related field.
  • Legal authorization to work in the U.S. indefinitely.
  • 5+ years of experience in product management, program management, or team leadership.
  • Expertise in Generative and Conversational AI for chatbots and virtual agents.
  • Proficiency in Natural Language Processing (NLP) for sentiment analysis and topic modeling.
  • Experience with cloud computing platforms such as AWS, Google Cloud, or Azure.
  • Knowledge of ServiceNow and Salesforce platform features to enhance support workflows.
  • Leadership experience guiding data science teams to build predictive and prescriptive machine learning models.

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