Senior AI Product Manager

Motorola Solutions

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Schaumburg, ILChicago, ILAllen, TX
Salary
$120,000–$140,000 / yr
Employment
Full-time
Posted
106 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $202k
This role $130k
$106k $248k
below market most similar roles pay here above market

This role pays less than 96% of similar roles. Most pay $177,250–$227,200 — the blue band above. At the midpoint, this role pays about $130k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Motorola Solutions

Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.

Motorola Solutions currently has 156 open roles on FindRole.

Listed pay typically runs $100,000–$135,000 across 120 roles with salary data.

Most-posted roles

View all roles at Motorola Solutions

At a glance

TL;DR · Senior AI Product Manager

The Senior AI Product Manager joins the Design and Tools organization within the Centralized Managed Support Operations context. In this role, you will lead the Artificial Intelligence & Automation value stream, owning the end-to-end strategy, roadmap, and execution of AI projects. You will collaborate with business operations to translate user requirements into proactive solutions that augment human capabilities. Your daily work involves leading data scientists to build custom predictive and prescriptive machine learning models to automate workflows and optimize support efficiencies. You will utilize technologies including Generative and Conversational AI, Natural Language Processing, and Cloud Computing platforms like AWS, Google Cloud, or Azure. Additionally, you will leverage Salesforce and ServiceNow to enhance the support workflow ecosystem and solve technical support challenges within the customer care domain.

What you'll do

  • Develop the overarching strategy, vision, and roadmap for all AI projects to achieve business objectives.
  • Translate user requirements into proactive AI solutions and automate workflows to optimize support efficiencies.
  • Lead data scientists to build custom predictive and prescriptive machine learning models.
  • Identify and prioritize AI use cases within the customer care domain to elevate support performance.
  • Drive requirements, design, and architecture for AI projects in partnership with Salesforce and ServiceNow.
  • Develop AI project charters and statements of work to obtain stakeholder buy-in for project initiation.
  • Track key product metrics and analyze user behavior to measure solution ROI and inform improvements.
  • Communicate the value of delivered solutions to leadership while managing product launches.

What we're looking for

  • Bachelor's degree in Computer Science or an IT-related field.
  • 5+ years of product management, program management, or team leadership experience.
  • Legal authorization to work in the U.S. indefinitely.
  • Experience in customer care operations to support a high-volume technical support organization.
  • Experience in data science leadership to guide teams building predictive and prescriptive ML models.
  • Expertise in Generative AI and Conversational AI to design features like chatbots and virtual agents.
  • Expertise in Natural Language Processing (NLP) for sentiment analysis and topic modeling.
  • Experience with cloud computing platforms such as AWS, Google Cloud, or Azure.

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