This role pays less than
87%
of similar roles. Most pay
$177,250–$221,750
— the shaded band above.
At the midpoint, this role pays about
$166k
versus about
$200k
for comparable roles.
Based on 240 similar postings.
Employer
About Lyft
Lyft is a transportation network company offering ride-hailing services across the US and Canada.
Lyft currently has
26 open roles
on FindRole.
Listed pay typically runs
$148,000–$185,000
across 22 roles with salary data.
As a Senior Product Manager, Customer Care AI, you will join the Customer Care team to build intelligent AI agents that transform how customer support is delivered across chat and voice channels. You will work cross-functionally with engineering, data science, and machine learning teams to design agent capabilities, write and refine prompt logic, and develop conversation flows for specific use cases. Your role involves translating technical capabilities into business impact, defining success metrics, and creating a scalable AI strategy while managing multi-quarter roadmaps. The position requires deep technical acumen in AI system designs, prompt engineering, and LLM capabilities. You will solve the challenge of moving beyond traditional automation to create agents capable of understanding complex needs and making intelligent decisions to resolve issues with human-level quality for customers needing immediate assistance.
What does a Product Manager earn in New York?
Median $200500 from 267 postings across 43 companies.