This role pays less than
70%
of similar roles. Most pay
$151,436–$213,500
— the shaded band above.
At the midpoint, this role pays about
$152k
versus about
$182k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
668 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 615 roles with salary data.
As a Customer Experience Engineering (CxE) IC3 at Microsoft Security, you will join a team dedicated to enhancing the security solutions offered by products like Microsoft Entra, Intune, Defender, and Purview. Your primary responsibilities include leveraging engineering tools and customer feedback to identify and resolve complex technical issues in a 24x7 environment, independently managing customer incidents, and designing new features or automation to improve product quality. You will also act as a trusted liaison between customers and internal teams, ensuring seamless deployment and operation of security platforms while driving improvements based on real-world usage insights. The role requires expertise in cloud architectures, email security concepts, and hands-on experience with Microsoft Defender for Office 365 policies, along with skills in data analysis, troubleshooting, and automation using languages like PowerShell and Python. Additionally, familiarity with AI-driven solutions is essential to enhance the customer experience further.
Microsoft Purview
Azure
Office 365
Exchange
Microsoft Defender
Information Protection
Endpoint Data Loss Prevention
eDiscovery
Data Lifecycle Management
Insider Risk Management
Sensitive Information Types
CI/CD
SQL Server
PowerShell
JSON
REST APIs
XML
YAML
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