SATCOM IP Network Support Specialist

Leidos

Confirmed live today Low trust

Quick summary

Work type: On-site
Location: Shiloh, IL
Employment: Full-time
Posted: 18 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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Similar $157k

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About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Leidos currently has 426 open roles on FindRole.

Listed pay typically runs $92,300–$166,850 across 344 roles with salary data.

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At a glance

TL;DR · SATCOM IP Network Support Specialist

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The SATCOM IP Network Support Specialist joins the Enterprise SATCOM Gateway Services Operations Support Cell within the Leidos Digital Modernization Sector. This role supports the Defense Information Systems Agency by maintaining GIG capabilities and services in a 24x7x365 operations environment. The specialist will create and update tickets for customer problem tracking, monitor network events in real-time, and perform IP network support including the configuration of routers, switches, firewalls, and voice equipment. Key responsibilities involve performing IP satellite modem support, managing MILSATCOM encryption devices, and troubleshooting SATCOM and IP network issues for DoD SATCOM Gateway facilities. Required technical skills include experience with iDirect, Linkway, or EBEM hubs, Satellite Communications architecture, signal flow, and utilizing SAA and GAA documentation for network configurations.

Skills

SATCOM Routers Switches Firewalls MILSATCOM iDirect Linkway EBEM FM-TDMA Security+ CE Network Configuration Signal Flow Voice Equipment satellite modem s

What you'll do

Create and update tickets in DISA applications to track and resolve customer network problems.
Monitor network events and element management failures in a 24x7x365 real-time environment.
Configure and support IP network hardware including routers, switches, firewalls, and voice equipment.
Configure and issue option, boot, and RSP files for IP satellite modems.
Remotely manage customer access to IP and SATCOM networks.
Troubleshoot and resolve SATCOM and IP network issues with DoD Gateway facilities and deployed operators.
Verify that all equipment is operating within the established baseline configuration.
Provide global equipment configurations at DoD SATCOM Gateways using SAA and GAA authorizations.

What we're looking for

Must be a U.S. citizen.
Must possess an active Secret security clearance.
Must have a DoD-8570 IAT Level 2 baseline certification, such as Security+ CE, at the start date.
Must have a high school diploma.
Must have 2-4 years of experience.
Must have the ability to work in a 24/7 operations environment.
Must have moderate experience with one or more of the following: SAA/GAA documentation, MILSATCOM encryption devices, or SATCOM architecture.
Must have the ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs.

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