Salesforce Functional Architect Manager, Insurance

What you'll do

• Translate senior architect designs into actionable solution design documents and technical workstreams for delivery teams.
• Own the technical design and build for Agentforce use cases across active Insurance programs.
• Design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities.
• Serve as the connective layer between functional requirements and technical delivery for architects, developers, and stakeholders.
• Lead design sessions, code reviews, and deployment governance while managing solution risks and cross-workstream dependencies.
• Mentor technical leads and establish technical standards across the team.
• Support estimation, scoping, and staffing conversations during pre-sale pursuit phases and RFP responses.
• Build accelerators, methodology assets, and Insurance-specific AI use case patterns for the practice.

What we're looking for

• Minimum of 5 years of Salesforce delivery experience with functional and technical implementation exposure.
• Minimum of 3 years of experience working on projects using Agile, hybrid, or Scrum delivery frameworks.
• Minimum of 3 years of experience supporting Insurance clients.
• Bachelor’s degree or equivalent (minimum 12 years work experience); Associate’s degree requires minimum 6 years experience.
• Experience contributing to at least 1 full-lifecycle Salesforce implementation in a functional, technical, or hybrid role (preferred).
• Salesforce Certified Application Architect, System Architect, or CTA designation (preferred).
• Familiarity with Salesforce Financial Services Cloud, integration tools, or AI/ML platforms (preferred).