Sales Engineer (Customer Success) | Datadog Careers

Datadog

Hybrid

Quick summary

Work type: Hybrid
Location: New York, NYSeoul, South Korea
Posted: 14 days ago
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $180k

$132k most similar roles pay here $227k

This listing doesn't post a salary. Most similar roles pay $146,450–$213,375.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 114 open roles on FindRole.

Listed pay typically runs $187,000–$240,000 across 56 roles with salary data.

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At a glance

TL;DR · Sales Engineer (Customer Success) | Datadog Careers

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As a Senior Sales Engineer at Datadog, you will join a dynamic team dedicated to helping customers and partners understand the full value of our monitoring solutions. Your role involves providing technical expertise through presentations, demonstrations, and supporting proof-of-concept evaluations while collaborating closely with the product team to prioritize feature requests based on customer feedback. You’ll work across various teams to resolve customer issues, escalate bugs, and serve as a brand ambassador. This position requires at least two years of experience in Sales Engineering or Solutions Engineering, along with expertise in DevOps monitoring, cloud architecture tools, and modern web development. Native-level Korean proficiency is essential for direct communication with customers in Korea. You must thrive in a fast-paced environment, enjoy delivering technical presentations, and be comfortable traveling up to 25% of the time.

Skills

Datadog DevOps Cloud Architecture Modern Web Development CI/CD Kubernetes AWS Azure GCP Docker Terraform Python JavaScript PostgreSQL MongoDB Redis Prometheus Grafana Git Jenkins

What you'll do

Provide technical expertise through sales presentations and product demonstrations.
Collaborate with the product team to prioritize features based on customer feedback.
Resolve customer concerns and escalate bug issues effectively.
Assist clients in trying and onboarding Datadog’s products, addressing any roadblocks.
Continuously learn new technologies to enhance competitive knowledge and credibility.

What we're looking for

Minimum 2+ years of experience in Sales Engineering or Solutions Engineering roles.
Expertise in DevOps monitoring, cloud architecture tools, and modern web development.
Native-level Korean proficiency for direct customer communication in Korea.
Ability to deliver technical presentations and product demonstrations confidently.
Experience collaborating with sales teams and providing technical expertise to customers.
Thrives in a high-velocity environment managing multiple concurrent engagements.
Comfortable traveling up to 25% of the time.