Production Support - 6159183

Accenture

Hybrid

Quick summary

Work type
Hybrid
Location
Plano, TX · Pennington, NJ
Posted
37 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $161k
$118k most similar roles pay here $202k

This listing doesn't post a salary. Most similar roles pay $129,200–$193,000.

Based on 239 similar postings.

Employer

About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 131 open roles on FindRole.

Listed pay typically runs $94,400–$235,100 across 89 roles with salary data.

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At a glance

TL;DR · Production Support - 6159183

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The L3 Production Services Lead role at Accenture involves independently resolving complex technical issues in a Linux environment, requiring strong analytical skills to identify root causes and correlate data trends. This position entails daily use of tools like Splunk for log analysis, Hadoop for big data processing, and application performance monitoring tools such as AppDynamics or Dynatrace. Candidates must have extensive experience with scripting languages like Bash and PowerShell, SQL for querying large datasets, and a solid background in root cause analysis for technical incidents. The ideal candidate will also possess knowledge of Java heap and thread dumps, contributing to the company’s efforts in delivering high-quality production support services on-site at client locations in Plano, TX or Pennington, NJ.

Skills

Linux Hadoop SQL AppDynamics Splunk Bash PowerShell Java Heap Thread Dumps

What you'll do

  • Analyze complex technical issues using strong analytical skills.
  • Determine root causes of technical problems through detailed analysis.
  • Write SQL queries to extract and analyze data from various sources.
  • Use application performance monitoring tools like AppDynamics or Dynatrace.
  • Create and modify utility scripts in Bash, PowerShell for automation tasks.
  • Monitor and analyze log data with Splunk or similar aggregation tools.

What we're looking for

  • Minimum 5 years of work experience in Production Support, Performance Testing, or related technical environment.
  • Strong Linux skills with at least 3 years of hands-on experience.
  • Proficient in analyzing log data using Splunk for at least 3 years.
  • Expertise in root cause analysis of complex technical issues for a minimum of 3 years.
  • Experience working with Hadoop, Hive, and Spark for at least 2 years.
  • Familiarity with application performance monitoring tools like AppDynamics, Introscope, or Dynatrace required.

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