Production Services Engineer

Apple Inc

Quick summary

Work type
On-site
Location
Seattle, WA
Salary
$163,300–$245,800 / yr
Posted
3 days ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $161k
This role $205k
$115k most similar roles pay here $260k

This role pays more than 83% of similar roles. Most pay $129,000–$193,000 — the shaded band above. At the midpoint, this role pays about $205k versus about $161k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 1848 open roles on FindRole.

Listed pay typically runs $163,300–$272,100 across 1511 roles with salary data.

Most-posted roles

View all roles at Apple Inc

At a glance

TL;DR · Production Services Engineer

As a Production Services Engineer at Apple, you will join the Corporate Functions team in a senior role, focusing on ensuring successful customer lifecycle management from scoping through established use. Your daily responsibilities include reviewing software source code and system architectures to identify defects and performance issues, troubleshooting complex multi-tiered applications, conducting in-depth log analysis using Splunk, and filing and tracking defect resolutions. You will also guide internal customers in large-scale design and implementation, ensuring smooth onboarding and ongoing support. The role requires expertise in Unix/Linux shell scripting, network troubleshooting with tools like ping and traceroute, writing complex SQL queries, version control systems such as Git, containerization technologies including Docker and Kubernetes, and CI/CD pipelines using Jenkins. This position involves working within a large-scale production environment across Windows and Linux operating systems, addressing critical business needs in a high-impact setting.

What you'll do

  • Review software source code and system architectures to identify defects and performance issues.
  • Troubleshoot large, complex multi-tiered applications across network, application, and database tiers.
  • Perform in-depth log analysis using Apple's preferred tool (Splunk).
  • File defects and track resolution to meet timelines.
  • Provide guidance on large-scale design and implementation for internal customers.

What we're looking for

  • Master’s degree in Computer Science or related field with 2 years of relevant experience.
  • Expertise in Unix/Linux shell scripting for automated log analysis.
  • Proficiency in troubleshooting network issues using standard utilities.
  • Experience writing complex SQL queries for data retrieval and reporting.
  • Utilization of Git or SVN for managing software development lifecycle.
  • Knowledge of Docker and Kubernetes for application deployment.
  • Use of CI/CD pipelines with tools like Jenkins for automation.

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