Production Services Engineer - Apple Services Engineering

Apple Inc

Quick summary

Work type: On-site
Location: Seattle, WA
Salary: $134,800–$245,800 / yr
Posted: 18 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $193k

This role $190k

$121k most similar roles pay here $259k

This role pays less than 55% of similar roles. Most pay $165,000–$221,125 — the shaded band above. At the midpoint, this role pays about $190k versus about $193k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 638 open roles on FindRole.

Listed pay typically runs $171,600–$272,100 across 505 roles with salary data.

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At a glance

TL;DR · Production Services Engineer - Apple Services Engineering

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As a Production Services Engineer at Apple Services Engineering (ASE), you will join the ASE Production Support Engineering team to provide Tier 4 support for Apple’s Media Services. Your daily tasks include triaging technical issues, evaluating their impact, and resolving them by working closely with various engineering teams. You will develop full-stack applications that enhance operational efficiency, architect backend services using REST APIs, and build user interfaces for internal stakeholders. Essential skills include strong programming fundamentals in languages like Python or Java, web development expertise with React, and proficiency in SQL and distributed database systems such as Oracle and Trino. This role demands a high level of logical thinking and critical problem-solving abilities within the context of Apple’s large-scale global services infrastructure.

Skills

Python Java React SQL Oracle Trino Splunk REST APIs

What you'll do

Troubleshoot and resolve technical issues for Apple’s customers, internal partners, and strategic partners.
Evaluate the impact of issues and determine root causes through server log analysis and problem replication.
Develop full-stack applications to streamline issue resolution processes and enhance operational efficiency.
Architect backend services using REST APIs and build intuitive user interfaces for internal stakeholders.
Communicate updates and estimated time of resolution to senior leadership during critical issue management.
Participate in on-call duties and assist during spikes in issues or time-critical situations.

What we're looking for

Bachelor's degree in Computer Science or related field required.
Proven experience solving problems in complex distributed applications.
Expertise in analyzing client and server-side logs.
Strong knowledge of SQL and relational database systems.
Experience with scripting languages like Python and server-side programming.
Development skills for full-stack applications and REST APIs.
Logical and critical thinking skills preferred.

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