Product Specialist, Rentals

Bilt Rewards

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
—
Salary
$70,000–$120,000 / yr
Posted
24 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $174k
This role $95k
$53k most similar roles pay here $227k

This role pays less than 97% of similar roles. Most pay $139,887–$209,041 — the shaded band above. At the midpoint, this role pays about $95k versus about $174k for comparable roles.

Based on 240 similar postings.

Employer

About Bilt Rewards

Bilt Rewards is a loyalty platform that allows renters to earn points on rent payments and everyday spending, redeemable for travel, fitness, and home purchases, partnering with major landlords nationwide. Industry: Financial Technology & Loyalty Rewards

Bilt Rewards currently has 10 open roles on FindRole.

Listed pay typically runs $165,000–$215,000 across 10 roles with salary data.

Most-posted roles

View all roles at Bilt Rewards

At a glance

TL;DR · Product Specialist, Rentals

As a Product Specialist - Rentals, you will join the Rentals pod to serve as a dedicated advocate for residents and property manager partners within the housing platform. You will sit at the intersection of product operations, analysis, and quality assurance, managing the end-to-end leasing journey from initial signing to monthly rent payments. Your daily responsibilities include running full product journeys, testing new features across environments, documenting bugs in Linear, and monitoring core metrics regarding adoption and payment success. You will analyze user behavior to identify trends and translate partner feedback into actionable insights. To succeed, you must possess strong analytical skills, high attention to detail, and the ability to build AI workflows using tools like ChatGPT, Gemini, and Claude. This role solves critical friction points in the multifamily housing experience for both residents and operators.

What you'll do

  • Advocate for residents and property manager partners in product discussions and decision-making processes.
  • Execute end-to-end user journeys including leasing, onboarding, and monthly rent payments to evaluate the experience.
  • Test new features and integrations as the first line of defense for product quality.
  • Document, prioritize, and drive bugs and usability issues to resolution with engineering teams.
  • Monitor core business metrics related to adoption, usage, and payment success across the platform.
  • Analyze user behavior to identify trends, edge cases, and opportunities for improvement.
  • Translate feedback from multifamily operators into actionable product requirements.
  • Build and refine AI workflows using tools like ChatGPT and Claude to streamline testing and analysis.

What we're looking for

  • 2+ years of experience in product operations, product analytics, QA, consulting, or a similar role.
  • Strong analytical skills with the ability to synthesize quantitative signals and qualitative feedback into actionable insights.
  • High comfort using AI tools like ChatGPT, Gemini, or Claude to design and iterate on workflows.
  • Excellent communication skills to articulate issues and recommendations clearly to internal teams and external partners.
  • Experience in proptech, multifamily, or real estate technology (preferred).
  • Experience working closely with engineering and design teams (preferred).
  • Familiarity with analytics tools or SQL (preferred).
  • Experience supporting both consumer and partner-facing products (preferred).

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