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Based on 240 similar postings.
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About JPMorgan Chase
JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has
1174 open roles
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Product Manager, Vice President - Navigation & Wayfinding serves as a core leader within the Digital Channels team, overseeing the end-to-end product lifecycle to deliver high-quality products. The role focuses on defining strategy, governance, and roadmaps for how customers navigate, discover, and orient themselves across logged-in web and native mobile experiences. You will simplify complex information architecture by creating scalable navigation patterns and contextual wayfinding frameworks while aligning cross-functional partners around measurable outcomes. Key responsibilities include managing product backlogs, conducting market research, and establishing enterprise standards for findability and engagement. The role requires expertise in information architecture, taxonomy, and data analytics to improve user orientation. You will also explore emerging assistive, conversational, predictive, and AI-enabled navigation concepts. Essential skills include executive communication, technical fluency regarding mobile architecture, and experience managing complex, multi-journey digital products.
What does a Product Manager earn in New York?
Median $195400 from 110 postings across 31 companies.
Develop a product strategy and vision that delivers measurable value to customers.
Manage the full product lifecycle from discovery and prioritization through delivery and iteration.
Maintain and develop a product backlog aligned with the strategic roadmap and value proposition.
Establish enterprise navigation, wayfinding governance, and standards across multiple platforms and teams.
Design structural navigation and contextual wayfinding frameworks to simplify complex information architecture.
Track key success metrics including cost, risk posture, reliability, and findability outcomes.
Partner with cross-functional teams to design customer orientation strategies for major product launches.
Research and integrate emerging AI-enabled, conversational, and predictive navigation concepts into the roadmap.
What we're looking for
5+ years of experience or equivalent expertise in product management or a relevant domain area.
Advanced knowledge of the product development life cycle, design, and data analytics.
Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Demonstrated experience leading information architecture strategy for complex authenticated digital experiences.
Experience defining or governing digital wayfinding approaches for navigating change and completing complex journeys.
Technical fluency to partner with engineering on web and native mobile architecture, platform constraints, and scalability.
Executive-level communication skills and the ability to influence large, cross-functional organizations without direct authority.
Previous experience as a direct people manager or team manager.
Experience working in a highly matrixed, complex organization (preferred).
Experience owning navigation, wayfinding, information architecture, or discoverability strategy for multi-journey digital products (preferred).
Background building or stewarding navigation frameworks, design systems, or reusable pattern libraries (preferred).
Proficiency in findability and wayfinding measurement, including navigation telemetry and search-as-navigation signals (preferred).
Experience developing customer guidance and orientation frameworks like onboarding or progressive disclosure (preferred).
Familiarity with assistive, conversational, predictive, and AI-driven experiences (preferred).
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