Product Manager, Trust and Safety

Chime

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Chicago, ILSan Francisco, CA
Salary
$183,000–$205,000 / yr
Posted
2 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $204k
This role $194k
$154k most similar roles pay here $249k

This role pays less than 60% of similar roles. Most pay $177,250–$230,250 — the shaded band above. At the midpoint, this role pays about $194k versus about $204k for comparable roles.

Based on 240 similar postings.

Employer

About Chime

Chime is a financial technology company offering mobile-first banking services including fee-free checking accounts, savings accounts, and a secured credit builder card through partner banks. Industry: Financial Technology & Neobanking

Chime currently has 31 open roles on FindRole.

Most-posted roles

View all roles at Chime

At a glance

TL;DR · Product Manager, Trust and Safety

Product Manager ,Trust and Safety joins the Trust & Safety team to manage critical initiatives involving transaction risk decisioning and member identity and account lifecycle. This role sits at the intersection of customer experience, risk management, operations, and compliance to ensure account safety and minimize fraud loss across the platform. You will partner with Engineering, Data Science, Design, Operations, Risk, and Compliance teams to define product strategy, build systems using data, experimentation, machine learning, and AI, and manage high-stakes trade-offs regarding fraud prevention and regulatory requirements. The role focuses on solving complex problems in payment risk—including card network rules and dispute frameworks—and managing account lifecycle behaviors like suspensions or closures. You will use your expertise in payments risk or identity systems to build reliable infrastructure that balances growth with security for the platform's members.

What does a Product Manager earn in Illinois?

Median $195400 from 40 postings across 9 companies.

See salary data

What you'll do

  • Define and drive product strategy and roadmaps for transaction risk decisioning or member identity systems.
  • Manage high-stakes trade-offs between customer experience, fraud prevention, and regulatory compliance.
  • Build real-time systems to evaluate payment risks and improve authorization rates for card and peer-to-peer transactions.
  • Develop core infrastructure for account lifecycle management including suspensions, closures, and re-enabling features.
  • Design and optimize user experiences for friction points like transaction declines and account restrictions.
  • Utilize data, experimentation, and machine learning to improve risk outcomes and operational performance.
  • Establish clear metrics and success frameworks to measure impact on member trust and platform integrity.
  • Align cross-functional stakeholders in engineering, design, and legal to deliver scalable, secure products.

What we're looking for

  • You must have at least 6 years of experience as a Product Manager.
  • You must have depth in either payments and transaction risk or identity and account lifecycle domains.
  • You must have experience working on complex product problems involving risk, operations, platforms, or customer-facing systems.
  • You must possess strong product judgment to navigate ambiguity and make principled tradeoffs.
  • You must be able to influence and align cross-functional stakeholders across technical and non-technical teams.
  • You must have experience operating in systems with significant policy, operational, and data dependencies.
  • You must have strong analytical skills to use data for decision-making and measuring impact.
  • You must demonstrate customer empathy to translate user needs into product solutions regarding risk-related friction.

More like this

Similar roles

Manager, Product Security

Chime

San Francisco, CA 143 days ago
Application Security AI Security AWS GCP Infrastructure as Code SAST DAST SCA WAF CNAPP Secure SDLC Vulnerability Management Encryption
5+ yrs exp

Principal Product Manager, Risk & Fraud

Circle

Remote (San Francisco, CA) +23 2 days ago $200,000–$260,000
Blockchain Crypto AML KYC KYB SQL AI ML SNS SQS GitHub Event-driven Architecture
10+ yrs exp Remote

Staff Product Manager, Ads Safety

Reddit

Remote 65 days ago $217,000–$303,900
Machine Learning AI Data Pipelines Automation Product Management Fraud Prevention Risk Systems Compliance Agile Systems Thinking
6+ yrs exp Remote

Product Manager, User Safety

Apple Inc

Cupertino, CA 100 days ago $144,600–$263,800
AI Machine Learning Product Management Product Marketing Trust and Safety Privacy Security Market Research
5+ yrs exp

Principal Product Manager, Agentic Security

Microsoft

19 days ago $142,800–$274,800
Artificial Intelligence Cybersecurity Cloud Services Knowledge Graphs Distributed Systems Release Governance Incident Management Service Health Reviews Data Science
8+ yrs exp Hybrid