This role pays more than
67%
of similar roles. Most pay
$177,250–$261,950
— the shaded band above.
At the midpoint, this role pays about
$247k
versus about
$220k
for comparable roles.
Based on 240 similar postings.
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has
998 open roles
on FindRole.
Listed pay typically runs
$197,300–$225,100
across 992 roles with salary data.
Product Design Director, Card Servicing and Support Platform Design leads the Card Servicing & Support Platform Design team within the Experience Design organization. This role involves leading a cross-disciplinary team to design high-complexity internal platforms, authoring environments, and governance structures that power credit card servicing experiences. The position focuses on transforming backend complexity into intuitive solutions for internal support teams and customer service agents through service design and systems thinking. Key responsibilities include defining design strategies for nascent domains, managing large-scale platform transformations, and creating scalable patterns to reduce technical debt. The role requires expertise in product design, service design, content design, and design strategy. Candidates must be proficient with Figma and web and mobile technologies while demonstrating skills in prototyping, vision stories, journey maps, blueprints, and high-fidelity designs to solve complex operational challenges within the credit card servicing domain.