Principal Technical Product Manager

What you'll do

• Manage the end-to-end deployment pipeline by tracking active rollouts and aligning them with sales plans.
• Develop customer readiness documentation, technical assessments, and financial cost cases for deployment proposals.
• Translate approved technical designs into physical reality by coordinating site access, hardware installation, and maintenance windows.
• Execute procurement workflows including creating purchase orders, managing hardware budgets, and overseeing freight and customs clearance.
• Manage vendor relationships by onboarding new partners and ensuring software meets export control and trade compliance.
• Serve as the primary operational contact for customer leadership to manage communications and service level agreements.
• Oversee the formal transition of projects from active deployment to long-term support teams.
• Improve deployment cycle times by refining playbooks, removing cross-functional blockers, and mentoring team members.

What we're looking for

• Must have a Bachelor's degree with 10 years of experience, an Associate's degree with 13 years, or a High School Diploma with 15 years.
• Requires at least 7 years of professional experience in customer deployment leadership, technical program management, or product management.
• Must be a U.S. Person (citizen, permanent resident, asylee, or refugee) to access export-controlled information and CUI.
• Must be eligible to access export-controlled information without an export license.
• Experience in end-to-end customer deployment including pipeline management, readiness assessment, procurement, and operational handover.
• Proficiency in Agile methodologies, specifically Scrum and Kanban, for collaborating with engineering and architecture teams.
• Knowledge of AI opportunities and experience navigating data sovereignty and export control requirements across international borders.
• Authorized to work in the United States for this opening.