Principal Software Engineer, Site Reliability

What you'll do

• Own the reliability roadmap to transition systems from startup architectures to global-scale enterprise solutions.
• Provide expert technical insights to guide and steer the team's overall technical direction.
• Maintain and evolve automated environments using an infrastructure-as-plugins model.
• Support AI/ML infrastructure scaling by managing GPU resources and data pipelines for real-time insights.
• Lead the hardening of the observability stack by building tools and telemetry to prevent incidents.
• Perform deep-dive performance engineering on SQL optimization, API latency, and cross-service communication.
• Use AI tools to automate routine operational tasks and accelerate infrastructure delivery.
• Provide formal and informal technical mentorship to junior and mid-level engineering team members.

What we're looking for

• 9+ years of experience in SRE, Production Engineering, or Backend Engineering with a focus on operations and scale.
• Proven experience taking a product through a high-growth "1 to 100" phase involving technical debt and architectural shifts.
• Expert proficiency in writing production-grade code in Golang, TypeScript, or Python.
• Strong proficiency in Kubernetes, Terraform/OpenTofu, and AWS/GCP/Azure.
• Demonstrated experience with application instrumentation using SLO-based monitoring and alerting.
• Deep understanding of distributed systems, including debugging microservices, databases, and AI agents.
• M.S. in Computer Science or equivalent practical experience (preferred).
• Advanced knowledge of microservice orchestration, Temporal, and Istio service meshes (preferred).