This role pays more than
82%
of similar roles. Most pay
$177,250–$221,812
— the shaded band above.
At the midpoint, this role pays about
$231k
versus about
$200k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
653 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 617 roles with salary data.
As a Principal Product Manager - Dynamics 365 Contact Center, you will join a team focused on transforming contact centers from reactive support models into intelligent, proactive experiences. You will lead cross-divisional initiatives to shape the long-term vision and strategy for contact center solutions based on customer insights and market research. Your daily work involves translating this vision into a comprehensive roadmap, crafting detailed user stories, and managing portfolio-level prioritization. You will collaborate with engineering, data science, and design teams to build and scale artificial intelligence capabilities that improve resolution and efficiency. The role requires expertise in generative AI, agent orchestration, and CRM and telephony integrations. You will solve complex business problems by addressing architectural dependencies and ensuring products meet high standards for quality, security, and compliance while improving the experience for agents and customers alike.
What does a Product Manager earn?
Median $199850 from 692 postings across 93 companies.
Microsoft Dataverse
Dynamics 365
Power Platform
Copilot
SaaS
Disaster Recovery
Business Continuity
High Availability
Capacity Management
Service Resiliency
Incident Response
Failover Planning