Principal Presales Engineer

Twilio

Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$138,872–$173,590 / yr
Posted
16 days ago
Closes
Nov 14, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $197k
This role $156k
$128k most similar roles pay here $244k

This role pays less than 77% of similar roles. Most pay $161,000–$232,850 — the shaded band above. At the midpoint, this role pays about $156k versus about $197k for comparable roles.

Based on 239 similar postings.

Employer

About Twilio

Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.

Twilio currently has 21 open roles on FindRole.

Listed pay typically runs $155,520–$175,245 across 20 roles with salary data.

Most-posted roles

View all roles at Twilio

At a glance

TL;DR · Principal Presales Engineer

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Join Twilio’s New Business Communication team as a Principal Presales Engineer, where you will lead technical pre-sales activities for complex customer accounts, driving the design and execution of medium to large projects independently. You’ll engage with customers at all levels, from CEOs to software engineers, by proposing technical architectures, conducting demonstrations, and offering innovative solutions that build trust in Twilio’s products. Ideal candidates have 8+ years of experience in presales roles or extensive technical product support, along with strong communication skills and a background in backend development (Java, C#, Node.js, Python, PHP), web development (JavaScript, HTML/CSS, React, Vue.js, Angular), and REST APIs. Familiarity with cloud platforms like AWS, Google Cloud, and Microsoft Azure is desired, as well as experience in telecom, SIP, contact center, or security domains. This role requires approximately 25% travel to foster meaningful in-person connections.

Skills

Java C# .NET Node.js Python PHP JavaScript HTML CSS React Vue.js Angular REST APIs AWS Google Cloud Microsoft Azure

What you'll do

  • Lead technical discovery sessions with customers to uncover their needs and challenges.
  • Execute pre-sales activities including demonstrations, RFPs, and enablement sessions.
  • Build and present complex product demos showcasing Twilio’s capabilities.
  • Serve as a trusted advisor, introducing innovative solutions and architectures.
  • Contribute to the Solutions Engineering community through knowledge sharing.

What we're looking for

  • Minimum of 8 years in solutions engineering or technical product support with customer-facing experience.
  • Strong communication and presentation skills to engage various audience levels.
  • Ability to build deep understanding of customers' communications needs and guide them to technical solutions.
  • Excellent time management, prioritization, and problem-solving skills for complex projects.
  • Previous software development experience in backend languages or web development frameworks.

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