The Principal NPI Solutions Architect joins the Information Technology team to lead the transition toward a "Design-First" model as the company manages increased New Product Introduction volume. This role serves as the primary solution orchestrator, bridging the gap between business stakeholders and IT engineers by designing end-to-end solutions for complex products. The architect will manage the Opportunity-to-Cash lifecycle, ensuring transactional integrity across Salesforce CPQ, SAP ERP modules, and proprietary entitlement engines. Key responsibilities include conducting cross-functional discovery sessions, minimizing technical debt in quoting-to-billing pipelines, and evolving processes using AI workflow and agentic orchestration via APIs. Required expertise includes deep knowledge of digital licensing, provisioning, and complex bundling within SaaS or hybrid hardware environments. The role requires translating monetization strategies into precise architectures while ensuring high-quality standards before downstream execution.
AI
LLMs
RAG
Generative AI
Agentic AI
SaaS
Salesforce
Service Cloud
Gainsight
Cloud-native Architecture
Rapid Prototyping
UI/UX Design
KPIs
Lovable
Cursor
Replit
Claude