Principal Delivery Success Manager | Okta

Okta Inc

Hybrid

Quick summary

Work type
Hybrid
Location
Bellevue, WAChicago, ILNew York, NYSan Francisco, CAWashington, DC
Salary
$155,000–$213,400 / yr
Posted
32 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $186k
This role $184k
$137k most similar roles pay here $231k

This role pays more than 50% of similar roles. Most pay $149,800–$221,750 — the shaded band above. At the midpoint, this role pays about $184k versus about $186k for comparable roles.

Based on 238 similar postings.

Employer

About Okta Inc

Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[

Okta Inc currently has 154 open roles on FindRole.

Listed pay typically runs $188,000–$253,000 across 154 roles with salary data.

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View all roles at Okta Inc

At a glance

TL;DR · Principal Delivery Success Manager | Okta

As a Principal Delivery Success Manager on the Customer First Team at Okta, you will lead and develop partner delivery capability within a defined product domain and regional portfolio, ensuring partners are prepared to deploy high-quality Okta solutions. You’ll work closely with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining quality standards. Key responsibilities include developing partner delivery capabilities, guiding them through the Service Delivery Partner maturity model, validating go-live submissions, and recommending partners based on capability and specialization. The role requires 10+ years of experience in enterprise software delivery and hands-on technical expertise with Okta services, along with familiarity with programming languages like .NET, JavaScript, Python, Java, and open-source tools. You must also have a strong understanding of identity and access management concepts and be adept at cross-functional collaboration and stakeholder management.

What you'll do

  • Develop delivery capability across assigned partner portfolio.
  • Guide partners through Service Delivery Partner maturity model.
  • Validate and review partner go-live submissions for quality.
  • Classify deployments according to complexity levels (Standard, Advanced, Strategic).
  • Capture feedback from Professional Services and customers on deliveries.
  • Recommend suitable partners based on capability and specialization.
  • Track ecosystem trends and provide enablement recommendations.

What we're looking for

  • 10+ years of experience in enterprise software delivery or partner success roles.
  • Strong hands-on technical expertise with Okta services and identity management concepts.
  • Proven ability to guide partners through complex technology implementations and maturity models.
  • Extensive experience working cross-functionally with sales, professional services, and enablement teams.
  • Excellent communication skills for managing stakeholders at various levels including executives.

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