Principal Delivery Success Manager | Okta

Okta Inc

Hybrid Actively hiring Verified listing
Bellevue, WA · Chicago, IL · New York, NY · San Francisco, CA · Washington, DC Posted 21 days ago $155,000$213,400 / year

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $191k
This role $184k
$133k most similar roles pay here $243k

This role pays less than 54% of similar roles. Most pay $148,750–$232,637 — the shaded band above. At the midpoint, this role pays about $184k versus about $191k for comparable roles.

Based on 238 similar postings.

Employer

About Okta Inc

Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[

Okta Inc currently has 145 open roles on FindRole.

Listed pay typically runs $194,000–$267,000 across 145 roles with salary data.

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At a glance

TL;DR

As a Principal Delivery Success Manager on the Customer First Team at Okta, you will lead and develop partner delivery capabilities within a defined product domain and regional portfolio. You’ll work closely with Professional Services, Alliances, Sales, and Enablement teams to ensure partners deliver high-quality implementations of Okta solutions while progressing through the Service Delivery Partner maturity model. Your day-to-day involves developing partner delivery skills, validating go-live submissions, and ensuring compliance with Okta’s standards across various complexity levels. Ideal candidates have over a decade of experience in enterprise software delivery or professional services roles, familiarity with identity and access management concepts, and strong cross-functional collaboration skills. Technical proficiency includes knowledge of programming languages like .NET, JavaScript, Python, Java, as well as open-source tools and practices relevant to load balancers, reverse proxies, and Web Access Management technologies.

Skills

Okta Python .NET JavaScript Java F5 Oracle NGINX GPTs SaaS CI/CD

What you'll do

  • Develop delivery capability across assigned partner portfolio.
  • Guide partners through Service Delivery Partner maturity model.
  • Validate and review partner go-live submissions for accuracy.
  • Classify deployments according to complexity levels (Standard, Advanced, Strategic).
  • Capture feedback from Professional Services and customers on delivery quality.
  • Recommend capable partners based on specialization and deployment needs.
  • Track ecosystem capability trends and provide enablement recommendations.

What we're looking for

  • 10+ years of experience in enterprise software delivery or partner success roles.
  • Strong understanding of identity and access management concepts and enterprise SaaS deployment models.
  • Proven ability to guide partners through complex technology implementations and evaluate their capabilities.
  • Excellent cross-functional collaboration skills, including working with technical teams and executive stakeholders.
  • Familiarity with programming languages (.NET, JavaScript, Python, Java) and open-source tools.
  • Experience supporting enterprise software implementations and working with system integrators or service delivery partners.

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