Principal Delivery Success Manager | Okta

Okta Inc

Hybrid

Quick summary

Work type
Hybrid
Location
Bellevue, WA · Chicago, IL · New York, NY · San Francisco, CA · Washington, DC
Salary
$155,000–$213,400 / yr
Posted
37 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $191k
This role $184k
$133k most similar roles pay here $243k

This role pays less than 54% of similar roles. Most pay $148,750–$232,637 — the shaded band above. At the midpoint, this role pays about $184k versus about $191k for comparable roles.

Based on 238 similar postings.

Employer

About Okta Inc

Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[

Okta Inc currently has 145 open roles on FindRole.

Listed pay typically runs $194,000–$267,000 across 145 roles with salary data.

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View all roles at Okta Inc

At a glance

TL;DR · Principal Delivery Success Manager | Okta

As a Principal Delivery Success Manager on the Customer First Team at Okta, you will lead and develop partner delivery capabilities within a defined product domain and regional portfolio. You’ll work closely with Professional Services, Alliances, Sales, and Enablement teams to ensure partners deliver high-quality Okta solutions while progressing through the Service Delivery Partner maturity model. Key responsibilities include developing partner delivery capability, validating go-live submissions, and recommending partners based on their specialization and deployment complexity. This role requires 10+ years of experience in enterprise software delivery or professional services, familiarity with identity and access management concepts, and strong cross-functional collaboration skills. You should be adept at guiding partners through complex technology implementations and possess knowledge of programming languages like .NET, JavaScript, Python, Java, as well as open-source tools and development practices.

What you'll do

  • Develop delivery capability across assigned partner portfolio.
  • Guide partners through Service Delivery Partner maturity model.
  • Identify specialization gaps and recommend enablement paths.
  • Review and validate partner go-live submissions for quality.
  • Classify deployments according to complexity levels (Standard, Advanced, Strategic).
  • Capture feedback from Professional Services and customers on deliveries.
  • Assist in identifying capable partners for complex customer architectures.

What we're looking for

  • 10+ years of experience in enterprise software delivery or partner success roles.
  • Strong understanding of identity and access management concepts and enterprise SaaS deployment models.
  • Proven ability to guide partners through complex technology implementations and evaluate their capabilities.
  • Extensive experience working with system integrators or service delivery partners on enterprise software projects.
  • Excellent cross-functional collaboration skills, including communication and stakeholder management.

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