below marketmost similar roles pay hereabove market
This role pays more than
75%
of similar roles. Most pay
$160,517–$209,100
— the blue band above.
At the midpoint, this role pays about
$209k
versus about
$185k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
694 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 651 roles with salary data.
The Principal CX Program Manager joins the Azure Core Capacity Management team as a senior individual-contributor leader. This role focuses on managing complex customer and regional capacity programs by connecting customer demand, regional intelligence, and infrastructure supply to ensure predictable growth. You will define multi-year strategies, translate demand signals into product requirements, and lead large-scale migrations and new workload launches. Key responsibilities include building scalable operating models, defining success measures for regional health, and representing the Voice of the Customer in executive forums. You will utilize skills in data-driven decision systems, AI-enabled automation, and analytics to solve hyperscale cloud infrastructure constraints. The role requires expertise in capacity economics, demand forecasting, and supply planning to reduce friction and improve sustainable Azure consumption across the global fleet.
Lead complex capacity programs including strategic customer onboarding, large-scale migrations, and new workload launches.
Synthesize customer feedback and service telemetry into product requirements and investment recommendations.
Establish success measures and KPIs for regional health, time to capacity, and operational efficiency.
Translate operational needs into requirements for AI-enabled workflows, automation, and self-service tools.
Create scalable policies, playbooks, escalation models, and governance mechanisms for capacity management.
Represent the capacity management team in executive forums to influence roadmaps and prioritization.
What we're looking for
Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field and 6+ years of relevant experience.
Experience in engineering, product/technical program management, data analysis, or product development.
Ability to pass the Microsoft Cloud Background Check upon hire and every two years thereafter.
Master's Degree in a relevant field and 8+ years of experience in engineering, product/technical program management, data analysis, or product development (preferred).
Bachelor's Degree in a relevant field and 12+ years of experience in engineering, product/technical program management, data analysis, or product development (preferred).