Capital One’s Small Business Bank seeks a Principal Associate to support the configuration and optimization of its lending platforms. This role involves managing system configurations, implementing new features such as Financial Spreading and AI integrations, automating workflows, and collaborating with stakeholders to translate business needs into technical solutions. The ideal candidate will have strong project management skills, experience in SaaS platform administration, and proficiency in Excel or Google Sheets for data analysis. They must be a results-oriented problem solver who can operate with precision while managing risks effectively. This role is crucial for enhancing operational efficiency within the lending infrastructure, supporting Capital One’s mission to empower small businesses through innovative financial solutions.
Execute functional administration of the loan originations platform.
Test and implement new features to automate manual processes.
Develop custom reports and maintain data accuracy within the platform.
Identify opportunities for process automation and system optimization.
Provide technical support and insights to cross-functional teams.
What we're looking for
At least 2 years of experience in Project Management or Process Management.
At least 2 years of SaaS Platform Administration experience.
Strong proficiency with Microsoft Excel or Google Sheets (including PivotTables and complex formulas).
Ability to autonomously solve problems and drive platform adoption.
High attention to detail and risk management skills for audit-readiness.
Excellent verbal and written communication skills for cross-functional collaboration.
Experience in workflow automation and process optimization.
Market check
Salary context
This
$98,900–$112,900
range sits above
4%
of similar postings on FindRole.
Peer median band
$147,050–$213,480
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$135,406–$224,687
Middle half of comparable postings.
Based on 238 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has
489 open roles
on FindRole.
Listed pay typically runs
$197,300–$225,100
across 483 roles with salary data.