Personalization Product Manager, Machine Learning Platform, Vice President

JPMorgan Chase

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Jersey City, NJ
Employment
Full-time
Posted
14 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $213k
$167k $263k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $179,475–$246,475.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1262 open roles on FindRole.

Listed pay typically runs $150,433–$215,000 across 11 roles with salary data.

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At a glance

TL;DR · Personalization Product Manager, Machine Learning Platform, Vice President

As a Personalization Product Manager - Machine Learning Platform - Vice President within the Personalization & Customer Insights team, you will shape the vision and own the roadmap for the model development lifecycle. You will drive execution across Data Science, ML Engineering, Cloud, and Infrastructure to make getting models into production fast, repeatable, and safe. Your daily work involves managing serving paths for batch, real-time, and language model hosting while overseeing reporting for performance, monitoring, explainability, and cost. You will utilize SQL, Python, and tools like GitHub Copilot or Claude to solve technical problems. Key responsibilities include building self-serve tooling, managing GPU capacity planning, and ensuring model governance. You must balance new capabilities against reliability and regulatory needs to shorten the time from trained model to production.

What you'll do

  • Shape the platform strategy and own the roadmap for the model development lifecycle, including deployment, serving, monitoring, and governance.
  • Shorten the time from trained model to production by creating standardized, self-serve paths that eliminate custom infrastructure work.
  • Own the roadmap for batch, real-time, and language model hosting, ensuring specific targets for response time, uptime, and cost.
  • Develop and manage reporting for performance, monitoring, drift, explainability, cost, and service health for model owners and stakeholders.
  • Define out-of-the-box features for hosted language models, including routing, evaluation, tracing, guardrails, and cost reporting.
  • Partner with engineering on architecture and build-versus-buy decisions while pressure-testing technical details.
  • Collaborate with Risk and Compliance to automate governance and regulatory requirements within the platform.
  • Define and track KPIs such as time to production, adoption, reliability, and cost per inference to justify platform investment.

What we're looking for

  • 5+ years of product management experience or equivalent, including owning the roadmap for a technical or platform product.
  • Proven success delivering ML platform or MLOps products to production in partnership with ML Engineering, Data Science, and infrastructure teams.
  • Strong working knowledge of production model operations, including batch and real-time inference, deployment, versioning, monitoring, and cost tradeoffs.
  • Experience hosting or serving small and large language models, including routing, evaluation, and managing cost and response time.
  • Track record of measurably shortening time to production through self-serve tooling, standard deployment paths, or automation.
  • Hands-on data fluency to explore and query data using SQL, Python, or AI-assisted tools.
  • Proven ability to drive execution across a matrixed organization with excellent stakeholder management and communication skills.
  • BS or MS in Computer Science, Engineering, Data Science, or a comparable field (preferred).

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