Observability SRE Manager

What you'll do

• Own the reliability, availability, and performance of the metrics, logging, tracing, and alerting infrastructure.
• Define and execute the strategic roadmap for observability infrastructure in partnership with engineering and product stakeholders.
• Establish SRE practices including SLOs, error budgets, capacity planning, and disaster recovery.
• Lead a team of Site Reliability Engineers through hiring, mentoring, and performance management.
• Drive the adoption of AI and ML tooling to automate root-cause analysis and reduce operational toil.
• Partner with software and architecture teams to influence system design for scalability and operability.
• Manage incident response, post-incident reviews, and the standardization of troubleshooting methodologies.
• Communicate strategy, trade-offs, and progress to executive leadership.

What we're looking for

• 5+ years of engineering management experience leading SRE, infrastructure, or observability/monitoring teams.
• Experience hiring, leading, and mentoring engineers to build and grow a high-performing team.
• Deep understanding of observability systems including metrics, logging, tracing, alerting, SLOs, error budgets, and fault analysis at scale.
• Strong systems background with the ability to troubleshoot across the full stack including network, OS, container runtime, and applications.
• Experience operating large-scale, multi-tenant distributed systems in production, including Kubernetes environments.
• Practical knowledge of shell/bash scripting and at least one higher-level production language such as Python, Go, Java, or Scala.
• Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience.