Network Operations Technician

SpaceX

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Redmond, WA
Posted: 82 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $168k

$116k $206k

below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $137,500–$197,500.

Based on 240 similar postings.

Employer

About SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.

SpaceX currently has 851 open roles on FindRole.

Listed pay typically runs $130,000–$165,000 across 590 roles with salary data.

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At a glance

TL;DR · Network Operations Technician

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As a Network Operations Technician (Starlink), you will join the team responsible for operating the global Starlink Network. You will execute operational responses to real-time network events, triage anomalies on satellites and ground stations, and facilitate incident response to mitigate service degradation. Your daily work involves troubleshooting complex residential and enterprise escalations, managing maintenance, and improving operational processes. You will utilize skills in packet captures, device telemetry, and modern networking technologies including BGP, OSPF, VLANs, and IPv6. The role requires proficiency in network services like DNS and DHCP, as well as basic software experience in Python, SQL, or Bash. You will solve technical problems across terrestrial network interconnections and internet points of presence to ensure high uptime and performance for the Starlink Network.

Skills

BGP OSPF IS-IS IPv4 IPv6 VLANs STP QinQ DNS DHCP NTP NAT MACsec ACLs Python SQL Bash Packet Capture WiFi WDM Anti-DDoS

What you'll do

Detect and triage anomalies on satellites, ground stations, and terrestrial network interconnections.
Execute rapid incident response for major network disruptions and common network issues.
Provide advanced troubleshooting for complex residential and enterprise escalations with internal teams.
Manage routine and emergency maintenance performed by SpaceX personnel and partner contractors.
Measure and improve the uptime and performance of the Starlink Network.
Perform network troubleshooting using packet captures and device telemetry to root cause issues.
Improve operational processes and maximize capabilities to increase network efficiency.
Manage changes and maintenance to sustain service with minimal network downtime.

What we're looking for

High school diploma or equivalency certificate.
1+ year of professional experience troubleshooting and operating computer systems in a network, IT, or security setting.
Must be a U.S. citizen, national, lawful permanent resident, refugee, or asylee eligible for Department of State authorization.
Ability to work on-shift rotations including 7 PM - 7 AM, weekends, and extended hours as needed.
Bachelor’s degree in IT, Computer Science, Cybersecurity, or STEM discipline (preferred).
Industry recognized technical certifications such as Network+, Security+, CCNA, or JNCIA (preferred).
Experience in mission-critical operations with ability to perform network troubleshooting using packet captures and device telemetry (preferred).
Familiarity with modern networking technologies, consumer devices, and basic software experience in Python, SQL, or Bash (preferred).