As an Account Manager on Plaid’s Enterprise team in New York City, you will manage and grow a portfolio of the company's largest enterprise customers, typically around 10-15 accounts. You’ll build trusted relationships with executive sponsors, decision-makers, and day-to-day operators across customer organizations while driving adoption, engagement, retention, and growth by aligning Plaid solutions to business goals. Responsibilities include leading commercial conversations, identifying growth opportunities, and advocating for customers internally. The role requires strong commercial acumen, cross-functional collaboration skills, and the ability to navigate complex organizational structures. Preferred qualifications include B2B technology experience in fintech, API infrastructure, payments, or financial services, along with a proven track record of managing enterprise customer relationships in fast-paced environments.
Manage and grow a portfolio of Plaid’s largest enterprise customers.
Build trusted relationships with executive sponsors and decision-makers across customer organizations.
Drive customer adoption, engagement, retention, and growth by aligning solutions to business goals.
Lead commercial conversations including renewals, expansions, and strategic partnership discussions.
Identify and execute on growth opportunities in partnership with cross-functional teams.
What we're looking for
7+ years of experience in client-facing commercial roles like Account Management or Strategic Partnerships.
Proven success managing and growing enterprise customer relationships in fast-paced environments.
Strong commercial acumen with expertise in driving renewals, expansions, and strategic outcomes.
Ability to navigate complex organizations and influence stakeholders at all levels, including executives.
Experience partnering cross-functionally with Sales, Product, Engineering, and Support teams.
Excellent communication, presentation, and relationship management skills.
High degree of ownership, curiosity, adaptability, and customer empathy.
Market check
Salary context
This
$171,600–$214,800
range sits above
53%
of similar postings on FindRole.
Peer median band
$152,678–$229,100
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$155,611–$223,750
Middle half of comparable postings.
Based on 238 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Plaid
Plaid is a financial technology company that builds a data network powering digital finance applications, enabling consumers to securely connect their financial accounts to apps and services. Industry: Financial Technology & Data Infrastructure
Plaid currently has
127 open roles
on FindRole.
Listed pay typically runs
$186,000–$262,800
across 127 roles with salary data.