Moveworks & ServiceNow AI Technologist

Booz Allen Hamilton

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
McLean, VA
Salary
$77,600–$176,000 / yr
Posted
58 days ago
Freshness
Confirmed live 2 days ago
Closes
Oct 13, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $193k
This role $127k
$58k most similar roles pay here $258k

This role pays less than 94% of similar roles. Most pay $152,500–$233,500 — the shaded band above. At the midpoint, this role pays about $127k versus about $193k for comparable roles.

Based on 239 similar postings.

Employer

About Booz Allen Hamilton

Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting

Booz Allen Hamilton currently has 802 open roles on FindRole.

Listed pay typically runs $86,800–$198,000 across 783 roles with salary data.

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View all roles at Booz Allen Hamilton

At a glance

TL;DR · Moveworks & ServiceNow AI Technologist

Moveworks & ServiceNow AI Technologist The Moveworks & ServiceNow AI Technologist joins the Chief Information Officer’s Turbo and Moveworks Team to support the functional delivery and technical enablement of employee-facing automation. In this role, you will configure, maintain, and improve Moveworks Agent Studio agents and plugins while managing integrations with ServiceNow and other enterprise tools. You will perform root cause analysis for workflow issues, gather and document requirements from stakeholders, and analyze operational metrics like ticket deflection to optimize the Turbo AI Assistant. The position requires expertise in automation, AI tooling, LLM concepts including prompting and evaluation, and Agile delivery methodologies. Candidates must possess experience with systems such as ServiceNow or Workday, along with skills in troubleshooting and data analysis. This role focuses on solving service experience challenges by streamlining automated workflows and improving self-service capabilities for employees.

What you'll do

  • Configure, build, and optimize Moveworks Agent Studio agents and plugins to improve employee self-service experience.
  • Develop and test integrations between Moveworks, ServiceNow, and other enterprise tools.
  • Gather and document functional and technical requirements for automation workflows from stakeholders.
  • Perform root cause analysis and troubleshooting for agent behavior, workflow issues, and API errors.
  • Track operational metrics and usage trends to identify opportunities for improving automation success.
  • Support the full lifecycle of Moveworks agent initiatives using an Agile methodology.

What we're looking for

  • U.S. citizenship is required.
  • Bachelor’s degree in Information Systems, Computer Science, or Engineering.
  • 2+ years of experience in automation, AI or analytics support, systems analysis, IT operations, or software delivery.
  • 2+ years of experience working with enterprise systems or service platforms such as ServiceNow, Workday, Salesforce, or Moveworks.
  • Experience with AI tooling and LLM concepts, including prompting, evaluation, or applied use in workflows.
  • Experience working in an Agile delivery environment.
  • Experience with troubleshooting, requirements gathering, and documenting workflows or processes.
  • Ability to follow secure development guidance and implement recommended security practices.

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