Manager, Technical Operations

What you'll do

• Lead the transmission and live streaming strategy for global events to ensure flawless delivery across all platforms.
• Oversee the engineering and infrastructure for the Steve Jobs Theater and internal broadcast facilities.
• Direct technical workflows for accessibility and localization to ensure global reach and inclusivity.
• Define and manage an innovation roadmap for next-generation technologies and AI-assisted broadcast tools.
• Design and implement advanced broadcast infrastructure including routing, switching, and cloud video services.
• Develop live encoding pipelines, digital storage solutions, and Media Asset Management systems.
• Manage high-level vendor relationships to drive system design, integration, and continuous improvement.
• Build, lead, and mentor a high-performing team of technical operators and engineers.

What we're looking for

• 10+ years of experience in broadcast engineering, technical operations, or live event transmission for large-scale, high-visibility productions.
• Understanding of live streaming architecture, transmission, remote production pipelines, and satellite uplink/downlink operations.
• Strong working knowledge of IP-based broadcast infrastructure, including SMPTE ST 2110, SDI routing, and advanced video processing.
• Solid understanding of live event display technologies, including LED walls, processors, and advanced screen switching.
• Knowledge of high-end video specifications, codecs, formats, and HDR workflows.
• Proven experience managing live encoding pipelines, digital storage, MAM systems, and production networking environments.
• Demonstrated ability to read, draft, and execute complex technical drawings, workflows, and signal flow diagrams.
• Proven track record of managing people, leading cross-functional projects, and driving technical initiatives from concept to completion.