Manager, Product Manager - Case Servicing

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: New York, NYMcLean, VARichmond, VAWilmington, DE
Employment: Full-time
Posted: 78 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

Market check

Salary context

How this pay compares to similar roles

Similar $194k

$157k most similar roles pay here $236k

This listing doesn't post a salary. Most similar roles pay $172,300–$215,025.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 1743 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 947 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

At a glance

TL;DR · Manager, Product Manager - Case Servicing

Role Posting Log in to save

Manager, Product Manager - Case Servicing joins the product management team to shape the future of customer servicing experiences. This role focuses on identifying high-leverage opportunities across the servicing landscape and preparing new experiences for development. The successful candidate will act as a jack-of-all-trades, managing multiple stakeholders, learning new domains quickly, leading discovery and ideation, and partnering with technical teams to implement solutions. Key responsibilities include human-centered design, business-focused execution, technology-driven innovation, integrated problem solving, and transformational leadership. The role requires skills in translating business strategy into consumer-facing digital products while managing product risks. The work centers on the specific domain of case servicing, where the goal is to move toward a digital-first, intelligent, and omni-channel experience for customers who demand high-quality interactions within the financial services industry.

What does a Product Manager earn in New York?

Median $195400 from 213 postings across 42 companies.

See salary data

Skills

Business Strategy Statistics Economics Operations Research Information Systems Analytics

What you'll do

Prioritize high-leverage opportunities across the servicing landscape to prepare new experiences for development.
Lead discovery and ideation processes to reimagine and innovate product solutions based on customer needs.
Translate business strategy and analysis into consumer-facing digital products.
Partner with technical teams and other product managers to execute product implementations.
Identify and resolve complex problems while mitigating potential product risks.
Leverage technology to deliver innovative, resilient, and scalable solutions for both short-term and long-term value.
Drive organizational alignment by leading cross-functional teams to solve customer problems.

What we're looking for

Must have a Bachelor's or Master's degree in a quantitative field, Business, Marketing, or a related field.
Alternatively, must have a Bachelor's degree in any field and at least 3 years of Product Management experience.
Ability to manage multiple stakeholders and learn new domains quickly.
Proficiency in leading discovery, ideation, and partnering with tech teams for implementation.
Experience translating business strategy and analysis into consumer-facing digital products (preferred).