Manager, Portfolio Delivery & Operations

What you'll do

• Lead and develop a high-performing team of EPMs by setting goals and coaching for growth.
• Own end-to-end portfolio delivery across multiple concurrent programs while removing blockers and maintaining momentum.
• Translate organizational priorities into executable roadmaps, milestones, and resource plans during planning cycles.
• Define and improve PMO processes, governance frameworks, and delivery standards to ensure global scale.
• Establish intake, prioritization, and capacity planning frameworks to ensure disciplined portfolio management.
• Identify risks and dependencies across the portfolio and develop mitigation strategies to ensure timely resolution.
• Develop portfolio-level dashboards and metrics to provide actionable insights for executive reporting.
• Manage budgets and resource forecasts while tracking actuals and optimizing allocation across the portfolio.

What we're looking for

• 8+ years of experience in program management, portfolio management, or technical operations.
• At least 3 years of experience leading cross-functional delivery at scale.
• 2+ years of experience managing project managers.
• Bachelor’s degree in Computer Science, Information Systems, Business, Engineering, or equivalent practical experience.
• Experience managing budgets, resource plans, and headcount forecasts across multiple teams.
• Experience working with Agile and waterfall delivery methodologies.
• Experience in a technology company managing portfolios spanning software delivery and operational or infrastructure workstreams.
• Proficiency with project and portfolio management tools.
• Exceptional written and verbal communication skills (preferred).
• Background in IT planning & operations, enterprise systems, or platform/product delivery (preferred).
• Familiarity with financial planning processes, including budget forecasting and variance analysis (preferred).
• Experience building or maturing a PMO or delivery operations function (preferred).
• PMP, CSM, or equivalent certifications (preferred).