Manager, Engineering - Drive Thru Orchestration Service

What you'll do

• Lead the development and oversight of the Drive Thru Orchestration Service to ensure high availability and scalability.
• Build and deploy a decoupled, event-driven orchestration platform for various ordering channels.
• Coordinate the migration from legacy systems to a modern, API-first architecture.
• Manage integrations with menu services, cart management, payment systems, and external vendor platforms.
• Define and enforce API specifications, data contracts, and canonical data models for order accuracy.
• Implement telemetry, monitoring, and automated rollback strategies for operational excellence.
• Build, mentor, and lead a high-performing engineering team focused on innovation and accountability.
• Serve as the primary technical liaison for external partners and internal cross-functional teams.

What we're looking for

• 7+ years of experience in software engineering, platform development, or orchestration systems with progressive leadership responsibilities.
• 3+ years leading engineering teams delivering distributed services or APIs at scale.
• Strong experience with event-driven architectures, API development, and cloud-native platforms.
• Proven ability to manage complex migrations and drive architectural modernization.
• Excellent communication, collaborator management, and cross-functional leadership skills.
• Experience with drive thru, QSR, or retail orchestration platforms (preferred).
• Familiarity with event sourcing, real-time data pipelines, and AI/LLM integration (preferred).
• Bachelor’s degree or Master’s degree or equivalent experience in Computer Science, Engineering, or related field (preferred).